Dana Hensley
Canton
Summary
Over 20 years of success in responsible School Nutrition, hotel, and restaurant management. Comfortable in fast paced, high stress situations requiring attention to detail and follow-through. Demonstrated success in organizing tasks, and effective leadership. Highly dedicated professional with a strong eagerness to learn new things. Extremely passionate about advancement in the field of School Nutrition. Strong commitment in the support and growth of fellow School Nutrition professionals.
Overview
20
20
years of professional experience
Work History
Nutrition Manager
Cobb County School District
07.2019 - Current
- Successfully serving students and staff daily, providing excellent customer service that helps maintain great relationships.
- Adheres to all local, state and federal laws and regulations regarding school nutrition standards.
- Maintain effective supply levels by monitoring and reordering food stock and dry goods.
- Consistently training staff on proper cooking procedures as well as safety regulations and productivity strategies to help increase efficiency.
- Maintain proper inventory to meet all expected benchmarks.
- Monitor and enforce quality standards to assure that all products are high quality and presentation is excellent.
- Manage food service, food production, sanitation and staff supervision, creating balanced work schedules for all positions.
- Complete daily closing duties by completing necessary reports, and submitting bank deposits.
- Use One Source daily to prepare production sheets, forecast ordering, invoice receiving, future forecasting, inventory adjustments, budget calculating.
Nutrition Manager
Fayette County Public Schools
07.2016 - 06.2019
- Responsible for all daily operations of the nutrition program, successfully feeding over 90% of the ADA
- Managed food service, food production, sanitation and staff supervision.
- Used One Source/ Heartland to prepare production sheets and maintain accurate records.
- Completed daily closing duties by cashing out register drawers and restocking items and supplies.
- Created successful work schedules for all positions in the kitchen.
- Prepared menu items to meet mandated nutritional and project meal requirements.
- Inventoried food and cooking supplies to verify availability of items required for meeting projected menu requirements.
- Disseminated information to community agencies, school staff and students to promote increased interest in lunch programs.
- Promoted student and staff satisfaction by serving and merchandising meals.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Helped maintain financial responsibility for the FNS department.
General Manager
City Barbeque
02.2011 - 06.2016
- Over 5 years of experience in running a highly profitable restaurant, with opening sales of over 4 million dollars in first 13 periods
- Developed in house over 13 shift and salaried managers, maintained a staff of over 40 employees
- Highly dedicated to excellent guest services and hospitality
- Ensured that all financial, and personnel related administrative duties are completed accurately on time and in accordance with company policies and procedures
- Maintained a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Outlet Director
Crown Plaza- the Campbell house
01.2006 - 01.2008
- Managed operations of four high volume outlets and staff of over 50 professionals
- Leading all administration, budget, computer programming, payroll and training
- Activated new systems to help control food and beverage costs
- Ordered merchandise, wine, and liquor, and promoted up selling technique
- Supervised dining room, Lounge, Café, and Room service and provided continuous training to ensure a high quality of customer service
- Decreased liquor inventory over 25% by setting up a par stock system, saving over $4k monthly
- Revised all beverage and wine menus and persuaded wine company to sponsor cost of printing
- Headed all holiday events serving over a thousand guests each
- Created a control program that lowered liquor expenses, reduced loss and maintained integrity of the staff
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Restaurant Manager
Bonefish Grill
01.2005 - 01.2006
- Responsible for the daily operations of a $3 million establishment
- Supervised the dining room, and all team members consisting of over 60 employees
- Managed computer system, payroll, budget, inventory, coding invoices, and profit and loss statements
- Restaurant continued to be in the top ten of the company due to the following initiatives:
- Reduced staff turn over creating a more established, well knowledgeable staff
- Improved beverage cost to fewer than 24%, by implementing cost control training for bartenders
- Increased bar sales by 30% by creating a happy hour program with drink and appetizer specials
Education
Computer Information Systems - Computers
Riverside College
Riverside01.2004
Skills
- Microsoft programs
- One Source
- Heartland
- ONE Certified
- Supervisory skills
- Team Building Skills
- Relationship Building
- Serve Safe certified
Timeline
Nutrition Manager
Cobb County School District
07.2019 - Current
Nutrition Manager
Fayette County Public Schools
07.2016 - 06.2019
General Manager
City Barbeque
02.2011 - 06.2016
Outlet Director
Crown Plaza- the Campbell house
01.2006 - 01.2008
Restaurant Manager
Bonefish Grill
01.2005 - 01.2006
Computer Information Systems - Computers
Riverside College
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