Dynamic District Manager with a proven track record at Campus Services Group, excelling in contract negotiation and financial analysis. Successfully mentored teams, driving a 16% profit increase while fostering strong client relationships. Adept at risk assessment and employee training, ensuring compliance and operational excellence across multiple locations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
District Manager
Campus Services Group
Atlanta
04.2020 - Current
Mentored team members by demonstrating best practices for sales and customer service.
Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
Oversaw 6 managers and a staff of over 300 in 3 states.
Performed periodic risk assessments of stores within the district to identify potential safety hazards.
Conducted regular campus visits to ensure compliance with company policies, standards, and regulations.
Worked with direct reports to develop and implement action plans, improving operating results.
Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
Cultivated strong professional relationships with key clients to drive long-term business development.
District Operations Manager
Muscogee County School District
Columbus
03.2014 - 04.2020
Formed and sustained strategic relationships with clients.
Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets. Improved district profits by 16%.
Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
Oversaw the recruitment process for new employees in the district, including interviewing, hiring, training, and onboarding.
Identified opportunities for streamlining existing processes through automation or other methods.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Educated employees on district policy and procedure compliance to facilitate improved operational outcomes.
Responsible for 46 Schools and 3 managers
District Manager
ABM - Janitorial/Facility Services
Carrollton
06.2009 - 03.2014
Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
Responsible for five managers in two states and over 188 team members.
Performed periodic risk assessments of stores within the district to identify potential safety risks.
Resolved customer complaints regarding sales and service.
Created and maintained productive relationships with key stakeholders in the district.
Improved profit margins by effectively managing expenses, budget, and overhead, increasing closings, and optimizing profit.
Coached, developed and motivated team to achieve revenue goals.
Exceeded customer satisfaction by finding creative solutions to problems.
Education
Some College (No Degree) - Education
Brewton Parker College
Mount Vernon, GA
Skills
Sales forecasting
Contract negotiation
Financial analysis
Risk assessment
Employee training
Budget management
Customer service
Team building
Relationship management
Conflict resolution
Contractor relationship management
Verbal and written communication
Multitasking capacity
Interpersonal communication
Business development and planning
Contract administration
Client retention
Revenue generation
Change management
Certification
Train the Trainer
Manager of the Year
District Trainer Certificate
Timeline
District Manager
Campus Services Group
04.2020 - Current
District Operations Manager
Muscogee County School District
03.2014 - 04.2020
District Manager
ABM - Janitorial/Facility Services
06.2009 - 03.2014
Some College (No Degree) - Education
Brewton Parker College
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