Summary
Overview
Work History
Education
Skills
Timeline
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Dane Lybrand

Cumming

Summary

Dynamic professional, with a proven track record in customer service and sales, notably at Dolphin car wash, and Kudos Construction. Skilled in communication and time management, and I excel at building strong relationships and training team members. My leadership abilities and attention to detail drive customer satisfaction, maximum efficiency and attention to detail.

Overview

6
6
years of professional experience

Work History

Car Detailer

Dolphin Car Wash & Valvoline Express Care
Lilburn, GA
09.2022 - Current
  • Conducted thorough vehicle cleaning, including exterior hand washes and interior detailing.
  • Operated car wash equipment to enhance service quality and efficiency.
  • Assisted in cleanliness of work areas and was always looking to improve things.
  • Worked well with fellow employees to improve workflow and customer satisfaction.

Roof Salesman

Kudos Construction
Atlanta, GA
05.2024 - 08.2025
  • Developed strong customer relationships to enhance satisfaction and repeat business.
  • Collaborated with project teams to help install roofs, satisfy customers, and get them their roof safely, and swiftly.
  • Conducted market research to help with sale’s tactics, and inform sales strategies.
  • Coordinated with insurance companies to help customers get approved for their roof replacements.

Customer Service Cashier

Dairy Queen Grill & Chill
Lilburn, GA
12.2019 - 10.2020
  • Processed customer transactions efficiently
  • Provided exceptional customer service by helping customers during COVID, and resolving issues promptly.
  • Maintained cleanliness and organization of work areas to ensure a welcoming environment.
  • Assisted in training new team members about customer service standards, and cleanliness of the work area, while dealing with food.

Education

High School Diploma -

Brookwood High School
Snellville, GA
05.2022

Skills

  • Communication Skills - Extensive experience in customer service, communication in effectively with a wide range of customers and fellow employees Highly skilled in resolving issues professionally while maintaining a positive and respectful attitude Known for building strong working relationships and contributing to a positive team environment
  • Time management - Consistently punctual and reliable, always arriving early to work, and meeting all scheduled responsibilities Able to manage time efficiently in fast paced work environments
  • Leadership & Management Skills - Very proactive leader who takes initiative in the workplace and supports team success Experienced in training and mentoring multiple employees in both detailing and fast-food roles Recognized for helping others improve performance while maintaining efficiency and teamwork

Timeline

Roof Salesman

Kudos Construction
05.2024 - 08.2025

Car Detailer

Dolphin Car Wash & Valvoline Express Care
09.2022 - Current

Customer Service Cashier

Dairy Queen Grill & Chill
12.2019 - 10.2020

High School Diploma -

Brookwood High School
Dane Lybrand