Dynamic and dedicated professional with extensive experience in customer service at Roadway Inn. Proven ability to enhance guest satisfaction through effective communication and reservation management. Skilled in payment handling and fostering teamwork, consistently achieving high standards of service and professionalism. Recognized for maintaining a welcoming environment and resolving guest inquiries promptly.
Overview
38
38
years of professional experience
Work History
Hotel Front Desk Clerk
Roadway Inn
02.2025 - Current
Greeted and assisted guests with check-in and check-out procedures.
Managed reservations using hotel management software.
Provided information on local attractions and services to enhance guest experience.
Addressed guest inquiries and resolved issues promptly and professionally.
Driver
USA Trucking
06.2020 - 10.2024
Operated commercial vehicles safely and efficiently, adhering to all transportation regulations.
Conducted routine vehicle inspections to ensure optimal safety and performance standards were met.
Managed delivery schedules, optimizing routes for timely arrivals at customer locations.
Maintained accurate logs of driving hours, mileage, and fuel consumption in compliance with regulations.
Communicated effectively with dispatchers to coordinate deliveries and address any issues promptly.
Demonstrated strong navigation skills using GPS systems to enhance route efficiency.
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with customers to provide delivery updates and confirm delivery locations.
Coordinated efficient routes to avoid delays and optimize schedules.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Reduced fuel consumption through strategic route planning and efficient driving techniques.
Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
Participated in safety training and workshops, applying learned techniques to daily driving practices.
Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
Reduced incidents of late deliveries by implementing effective time-management strategies.
Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
Maintained clean and organized vehicle, enhancing professional image of company.
Laborer
Couch Construction
05.1987 - 11.1993
Responded to emergency calls, providing timely assistance and ensuring public safety.
Conducted fire prevention education programs in community settings to enhance awareness.
Operated firefighting equipment, maintaining readiness for rapid deployment during emergencies.
Collaborated with team members to execute rescue operations effectively and efficiently.
Performed routine maintenance checks on firefighting apparatus to ensure optimal performance.
Participated in community outreach initiatives, fostering relationships between the fire department and residents.
Documented incident reports accurately, contributing to departmental record-keeping and analysis efforts.
Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
Participated in community outreach programs to raise awareness of fire prevention and safety measures.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.
Driver
JB Hunt Transport
04.2015 - 09.2020
Operated various types of trucks, ensuring timely and safe delivery of goods.
Maintained accurate logs of hours driven, vehicle inspections, and cargo transported.
Adhered to all safety regulations and company policies during transportation tasks.
Communicated effectively with dispatchers to optimize routes and resolve issues.
Conducted routine vehicle maintenance checks to ensure operational efficiency.
Monitored traffic conditions and adjusted routes for optimal delivery times.
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Driver
Werner Enterprises
04.2011 - 10.2015
Operated commercial vehicles safely and efficiently, adhering to all transportation regulations.
Conducted routine vehicle inspections to ensure optimal safety and performance standards were met.
Managed delivery schedules, optimizing routes for timely arrivals at customer locations.
Maintained accurate logs of driving hours, mileage, and fuel consumption in compliance with regulations.
Communicated effectively with dispatchers to coordinate deliveries and address any issues promptly.
Firefighter/Emt
Americus Fire&emergency Services
05.1995 - 11.2010
Responded to emergency calls, providing timely assistance and ensuring public safety.
Conducted fire prevention education programs in community settings to enhance awareness.
Operated firefighting equipment, maintaining readiness for rapid deployment during emergencies.
Collaborated with team members to execute rescue operations effectively and efficiently.
Performed routine maintenance checks on firefighting apparatus to ensure optimal performance.
Participated in community outreach initiatives, fostering relationships between the fire department and residents.
Documented incident reports accurately, contributing to departmental record-keeping and analysis efforts.
Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises.
Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
Utilized technical expertise in operating specialized firefighting equipment such as aerial ladders, hydraulic extrication tools, and thermal imaging cameras.
Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
Participated in community outreach programs to raise awareness of fire prevention and safety measures.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Enhanced overall departmental performance by attending professional development courses and conferences, sharing acquired knowledge with colleagues upon return.
Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
Maintained meticulous records of incident responses, ensuring accurate documentation for reporting purposes and future reference.