Danford Williams III
Dacula
Summary
Dynamic Sales Associate with proven expertise at Journeys Shoes in delivering exceptional customer service and driving sales through effective upselling strategies. Skilled in point-of-sale operations and visual merchandising, I excel in fostering team collaboration and maintaining inventory levels to enhance customer satisfaction and store performance.
Overview
2
2
years of professional experience
Work History
Sales Associate
Journeys Shoes
Buford
06.2024 - 12.2025
- Processed returns, exchanges, and refunds in accordance with company policies.
- Organized stockroom shelves according to size, color or style.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Mountain View HIgh School
Dacula, GA05-2026
Skills
- Customer service
- Point-of-sale operation
- Visual merchandising
- Sales strategy
- Inventory management
- Team collaboration
- Upselling
Affiliations
- Basketball Team
- DECA
Languages
Spanish
Limited
References
References available upon request.
Timeline
Sales Associate
Journeys Shoes
06.2024 - 12.2025
High School Diploma -
Mountain View HIgh School
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