Experienced Sales Development Representative with a demonstrated history of working in the information technology and services industry. Customer service, as well as management experience.
Overview
8
8
years of professional experience
Work History
Order Writer
Wholefoods Inc.
Brookhaven
04.2025 - 11.2025
Managed order entry using Wholefoods' inventory management system.
Collaborated with suppliers to ensure timely delivery of products.
Reviewed product availability and adjusted orders accordingly.
Account Development Executive
OpenText
Lawrenceville
06.2024 - 03.2025
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Increased profitability and revenue by generating half a million in sales.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Business Development Executive
NetApp formerly Instacluster
Phoenix
07.2020 - 06.2021
Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
Tracked RFPs and bids to maintain finger on pulse of industry and anticipate upcoming potential projects.
Identified customer needs by asking questions and advising on best solutions.
Sales Development, Representative II
Growth Orbit LLC
Alpharetta
07.2019 - 07.2020
Called on key decision-makers using phone, email and social touches to bring on new business.
Executed cold calls, social media and other digital strategies to acquire customers.
Leveraged CRM to maintain activity, contact and account information of customers and prospects.
Inside Account Manager
Airgas LLC
Duluth
02.2018 - 07.2019
Key responsibilities include: Prospecting, generating, qualifying, processing
and following up on leads and appointment setting for external sales team
Worked on programs for OpenText, Unanet and Currently Avaya
Maintained over 500 buying accounts, while pursuing new business
Also,
had to maintain a daily goal for dials and minutes along with a monthly
goal for new accounts closed
During my first year and a half I closed over
90 accounts grossing over 45, 000 in gross margin dollars.
Education
Integrated Strategic Communications -
University of Kentucky
Lexington, KY
Skills
Experience in diverse CRMs
Data Management
Planning & Organizing
Sales Development
Inbound lead management
Targeted research and marketing towards decision makers