- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Food Tourism
- Adventure Travel
- Road Trips
- Music
- Drawing and Painting
- Cooking
- Playing Sports
Daniel Jones
Augusta
Summary
Customer Rep that has exceptional people skills, that goes out of the way to solve each possible problem in front of me through proper procedures
Overview
23
23
years of professional experience
Work History
Sales Support Specialist
WOW
04.2016 - Current
- Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently.
- Coordinated responses and resources to handle special client requests.
- Assisted sales agents with sales needs such as inventory and shipping questions.
- Attended monthly sales meetings and quarterly sales trainings.
- Developed and maintained relationships with key accounts and existing customers.
Customer Service Rep
SITEL
03.2011 - 04.2016
- Assisted clients with making payments, educated on how to fix phones.
Packer
MAU
01.2011 - 03.2011
- Packed materials to get ready for shipment
Cashier, Cook, Driver
Pizza Hut
01.2007 - 07.2010
- Took Orders
- Handled Complaints
- Cooked
- Delivered
Cashier
Chick Fil A
06.2003 - 01.2007
- Took Orders
- Handled Complaints
Education
B.S. - Middle Grades Education
Georgia Southern University
Statesboro, GA, United States01.2012
High school diploma - Math Education
Academy Of Richmond County
Augusta, GA, United States01.2005
Skills
- Attentive
- Quick Learner
- Creative problem solver
- Great conflict resolution skills
- Good active listening
- Excellent communication skills
- Energetic work attitude
- Top sales performer
- Strong client relations
- Customer service
Interests
Career Overview
Customer Rep that has exceptional people skills, that goes out of the way to solve each possible problem in front of me through proper procedures
Multiple Employee of the month recipient
I am an outgoing person who loves to travel with my 3 dogs. I love football, anime, and all types of music.
Multiple Employee of the month recipient
I was featured multiple times in the business magazine and cable tv guide as employee of the month.
Timeline
Sales Support Specialist
WOW
04.2016 - Current
Customer Service Rep
SITEL
03.2011 - 04.2016
Packer
MAU
01.2011 - 03.2011
Cashier, Cook, Driver
Pizza Hut
01.2007 - 07.2010
Cashier
Chick Fil A
06.2003 - 01.2007
High school diploma - Math Education
Academy Of Richmond County
B.S. - Middle Grades Education
Georgia Southern University