Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniel Lagos

Carrollton

Summary

Dynamic professional with a proven track record in customer service and support, evidenced by a history of resolving complaints and enhancing customer satisfaction at Lowe's Home Improvement. Skilled in team collaboration and adept at stock replenishment, demonstrating a commitment to safety regulations. Excelled in building client relationships through effective problem resolution and empathetic engagement.

Offering strong foundation in communication and problem-solving, eager to learn and thrive in customer-focused environment. Brings ability to quickly grasp new concepts and adapt to various customer service situations, ensuring smooth and effective interactions. Ready to use and develop interpersonal and problem-solving skills in Desired Position role.

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Lowes Home Improvment
11.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.

Sanitation Worker

ABM Industries
11.2022 - 11.2023

Overnight Stocker

Lowe’s
02.2020 - 11.2022

Education

HVAC

West Georgia Technical College
La Grange, GA

Carrollton High School
Carrollton, GA
05.2018

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Guest services
  • Stock replenishment
  • Safety regulations

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Associate

Lowes Home Improvment
11.2023 - Current

Sanitation Worker

ABM Industries
11.2022 - 11.2023

Overnight Stocker

Lowe’s
02.2020 - 11.2022

HVAC

West Georgia Technical College

Carrollton High School
Daniel Lagos