Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Work History
Operations Manager
2 Years 2 Months
FedEx Freight | 05.2024 - Current
Directed daily freight transportation operations, ensuring on‑time line haul and pickup/delivery performance across assigned routes.
Oversaw DOT, FMCSA, and FedEx safety compliance, including driver qualification files, hours‑of‑service monitoring, and equipment inspections.
Led and developed transportation personnel, including drivers, dispatchers, and dock support teams, through coaching, performance reviews, and safety training.
Collaborated with terminal leadership to align outbound/inbound freight flow, staffing levels, and operational priorities.
Analyzed transportation KPIs (cycle time, on‑time performance, utilization, cost per mile) and implemented corrective actions to improve productivity.
Coordinated with maintenance teams to ensure fleet readiness, schedule repairs, and minimize equipment downtime.
Implemented Lean and continuous improvement initiatives to reduce waste, streamline dispatch processes, and improve dock‑to‑driver communication.
Managed budget and cost controls, including fuel usage, overtime, and third‑party carrier expenses.
Ensured safe yard operations, including trailer spotting, yard checks, and dock‑to‑yard communication protocols.
Supported freight planning and network optimization, contributing to improved lane performance and reduced transit variability.
Operation Manager
4 Years 10 Months
McKesson Medical-Surgical | 07.2019 - 05.2024
Responsible for leading a team of 45 employees and 3 supervisors while analyzing the performance metrics to drive results and facilitate process improvements.
Responsible for Safety within the DC and the training program.
Oversee the project team within the DC.
Oversee the FDA inspections, HR inspections, and Transportation inspections monthly.
Coached up the outbound shipping department from 13th place to 2nd place in the company.
Reduce safety reported injury from 8 in 7 months to 2 in 1 year.
Introduced a new training program to the company for the hiring process.
Operation Supervisor
12 Years 10 Months
Cardinal Health | 08.2006 - 06.2019
Responsible for leading a team of 33 employees while analyzing the performance metrics to drive results and facilitate process improvements.
Key member of Cardinal Health Kaizen team. 4x10 shift change that saved the company $580,090.
Responsible for the Quality Inspection Control team.
Certified employees on Hazmat.
Kaizen project to reduce shipping of the wrong product.
Education
Bachelor of Science - Manufactory System Engineering
North Carolina A&T State University | Greensboro, NC | 05-2004
Kaizen Leader
Lean Six Sigma Green Belt
Hazmat Trainer
Hazmat Certified
PIT Trainer
Certified White Belt
Inventory Recall
Skills
Kaizen Leader
Team Leadership/Coaching
Solution Development
Hazmat Certified
Employee Engagement
Quality/Inventory Control
Cost/Budget Analysis
Lean Six Sigma Green Belt
Staff Training/Supervision
Process Modeling/Design
Quality Assurance/Control
Project Planning
Materials Management
Conflict Resolution
Resource Planning
Corrective Actions
Timeline
Operations Manager
FedEx Freight
05.2024 - CurrentRead More
Operation Manager
McKesson Medical-Surgical
07.2019 - 05.2024Read More
Operation Supervisor
Cardinal Health
08.2006 - 06.2019Read More
North Carolina A&T State University
Bachelor of Science from Manufactory System Engineering
Read More
CORE COMPETENCIES
Results-driven with exceptional practical judgment and memory for details with skills in developing process improvement, operations management, distribution, and team management directives.
Known strategist who transforms strategic plans into workable solutions and benchmarks for performance against key operational objectives.
Strong work ethic and track record of success with a history of developing long-lasting relationships based on a foundation of trust, integrity, and outstanding performance.
Strong operational process improvement background through effective cost reduction, tactical planning, productivity gain, and production planning strategies.
Sustainability/Environmental Manager – EHS Department at Bacardi Corporation PRSustainability/Environmental Manager – EHS Department at Bacardi Corporation PR