Adaptable professional with experience in train operations and safety management. Known for effective communication and problem-solving skills, contributing to streamlined operations and enhanced team performance through training and collaboration. Currently hold certification as both Conductor and Engineer.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Conductor/Engineer
CSX Railroad
06.2022 - Current
Coordinated with dispatchers to ensure timely delivery of freight while adhering to safety regulations.
Conducted regular inspections of equipment, identifying areas for preventive maintenance enhancements.
Managed train operations to ensure timely departures and arrivals.
Oversaw adherence to safety protocols and operational standards.
Trained new conductors on best practices and company policies.
Collaborated with dispatchers to resolve scheduling conflicts effectively.
Prepared forms, required reports, switch lists and train orders daily.
Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
Laborer
Pavement Repair Solutions
01.2021 - 06.2022
Operated specialized pavement repair machinery to enhance surface quality and durability.
Assisted in the preparation of work sites by clearing debris and ensuring safety protocols were followed.
Collaborated with team members to execute efficient repairs on asphalt surfaces, improving overall project timelines.
Conducted routine maintenance on tools and equipment, ensuring optimal performance and prolonging lifespan.
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Service Advisor
Extreme Powersports
06.2019 - 01.2021
Provided expert product knowledge to customers, enhancing their purchasing decisions.
Assisted in diagnosing vehicle issues, improving service accuracy and customer satisfaction.
Coordinated service appointments, optimizing workflow and minimizing wait times for clients.
Mentored junior advisors in effective communication and technical troubleshooting techniques.
Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Maintained high customer satisfaction standards to meet or exceed targets.
Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.