Daniela Almanza Richards
Lawrenceville
Summary
Dynamic retail leader with a proven track record at MINISO, driving sales growth and enhancing customer loyalty. Skilled in team building and process improvement, I transformed underperforming locations and empowered staff to exceed goals. Committed to delivering exceptional customer service while optimizing operational efficiency.
Overview
10
10
years of professional experience
Work History
Store Manager
MINISO
Buford
2024.10 - Current
- Oversee operations for a $1.5 million store, consistently increasing weekly sales by several thousand dollars
- Transformed an underperforming location by reorganizing the store layout and enhancing operational efficiency
- Recruited, coached, and empowered staff, fostering a collaborative and customer-focused culture
- Revamped the store's loyalty program, significantly boosting customer retention
Bartending Manager / Server
Taco Mac
Lawrenceville
2023.03 - 2024.10
- Directed all bar operations, ensuring seamless service and regulatory compliance
- Trained and supervised bar staff, enhancing speed, accuracy, and customer satisfaction
- Managed inventory control, ordering, and sales reporting to optimize profit margins
Selling Team Leader
Offline by Aerie
Buford
2022.12 - 2023.03
- Led sales initiatives at a high-volume athletic apparel store, consistently surpassing revenue goals
- Provided in-depth product training to staff, enhancing their selling techniques and product knowledge
- Assisted with visual merchandising and inventory organization to maximize product appeal
Corporate Sales Manager
Global Electronic Services
Buford
2022.08 - 2022.12
- Oversaw a team of 20 employees, driving large-scale sales in the hydraulics sector
- Secured major contracts through relationship-building and solution-based sales strategies
- Delivered persuasive sales presentations, negotiated contracts, and exceeded revenue targets
Operations Manager / Kids' Merchandising Assistant Manager
Gap
Buford
2020.11 - 2022.08
- Managed daily store operations, including hiring, training, and employee development
- Oversaw shipment processing, inventory accuracy, and merchandise flow
- Launched customer loyalty initiatives, significantly increasing membership enrollment
Assistant Store Manager
GUESS
Commerce
2020.02 - 2020.11
- Delivered personalized customer service, enhancing the shopping experience
- Supported merchandising efforts, ensuring a visually appealing sales floor
- Achieved and exceeded individual and store sales goals
Assistant Store Manager
Goodwill
Buford
2019.05 - 2020.02
- Managed daily operations at a $3 million store with a warehouse environment
- Supervised a team of 30 employees across retail and warehouse functions
- Oversaw donation intake, sorting, pricing, and inventory processing
- Improved warehouse organization, streamlining workflow and increasing efficiency
- Maintained accurate records of stock levels and coordinated distribution to the sales floor
Assistant Manager / Shift Lead / Sales Associate
Charlotte Russe
Buford
2017.05 - 2019.04
- Progressed from sales associate to assistant manager, overseeing daily store operations
- Trained and developed staff, improving sales performance and customer satisfaction
- Assisted with inventory management, merchandising, and closing procedures
Shift Lead / Team Member
Bojangles
Buford
2015.01 - 2017.01
- Promoted to shift lead, supervising team operations and ensuring quality service
- Delivered exceptional customer experiences in a fast-paced environment
- Trained new employees and maintained adherence to company standards
Education
BBA - Business Administration And Management
Penn Foster College
Scottsdale, AZ2023-08
Skills
- Retail Operations and Management
- Sales growth and customer loyalty
- Warehouse and Inventory Management
- Staff Development and Leadership
- Customer Service Excellence
- Process Improvement and Efficiency
- Visual merchandising
- Team building
Languages
Spanish
Native/ Bilingual
Timeline
Store Manager
MINISO
2024.10 - Current
Bartending Manager / Server
Taco Mac
2023.03 - 2024.10
Selling Team Leader
Offline by Aerie
2022.12 - 2023.03
Corporate Sales Manager
Global Electronic Services
2022.08 - 2022.12
Operations Manager / Kids' Merchandising Assistant Manager
Gap
2020.11 - 2022.08
Assistant Store Manager
GUESS
2020.02 - 2020.11
Assistant Store Manager
Goodwill
2019.05 - 2020.02
Assistant Manager / Shift Lead / Sales Associate
Charlotte Russe
2017.05 - 2019.04
Shift Lead / Team Member
Bojangles
2015.01 - 2017.01
BBA - Business Administration And Management
Penn Foster College