Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Daniela Cortez

Dalton

Summary

Dynamic and customer-focused professional with extensive experience at Doughboys Pizzeria, excelling in cash handling and food safety. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for maintaining high standards during peak hours while fostering a positive dining atmosphere. Strong multitasking skills ensure efficient operations.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Doughboys Pizzeria
Rocky Face
02.2025 - Current
  • Greeted and seated customers in a welcoming manner.
  • Managed cash register and processed customer transactions.
  • Assisted with food preparation in accordance with safety standards.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Upheld company standards and values, representing the brand positively.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Maintained cleanliness of dining area and restrooms.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
  • Answered phone calls, took reservations, and answered inquiries.
  • Communicated orders to kitchen staff in an accurate and timely fashion.

Shop Cashier

Northwest Highschool
Tunnel Hill
09.2024 - 05.2025
  • Processed cash and card transactions for student purchases.
  • Maintained accurate cash drawer and balanced daily sales.
  • Ensured cleanliness of the cashier station and surrounding area.
  • Handled customer inquiries and resolved minor issues promptly.
  • Monitored product freshness and communicated shortages to management.
  • Provided friendly service to enhance student dining experience.
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
  • Kept track of inventory levels throughout the day.
  • Stocked shelves or racks with incoming merchandise as needed.
  • Greeted customers in a friendly manner and provided assistance with their inquiries.
  • Verified that all prices were accurate on the items being purchased.
  • Answered customers' questions and provided information on store procedures or policies.
  • Scanned items and checked pricing on cash register for accuracy.

Education

Currently in Highschool -

Northwest Highschool
Varnell
05-2026

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Team collaboration
  • Point of sale operation
  • Order communication
  • Problem-solving
  • Multitasking and organization
  • Time management
  • Phone etiquette
  • Basic math
  • Positive demeanor

Languages

Spanish
Native/ Bilingual

Accomplishments

  • UGA Certificate Merit
  • All honors classes throughout highschool

Timeline

Front of House Employee

Doughboys Pizzeria
02.2025 - Current

Shop Cashier

Northwest Highschool
09.2024 - 05.2025

Currently in Highschool -

Northwest Highschool

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Daniela Cortez