Daniella Curkovic
Athens,GA
Summary
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
3
3
years of professional experience
Work History
Host
Chili's Restaurant
11.2024 - Current
- Managed reservations to optimize seating and minimize wait times.
- Cut down average wait time by about 10 minutes
- Facilitated communication between kitchen and front-of-house to streamline service.
- Handled high-pressure situations with composure, effectively managing large parties (up to 25 people) or unexpected events during busy shifts.
- Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience- answered questions and provided items such as to-go boxes, to-go drinks, sauces, and more.
Guest Service Representative
Nothing Bundt Cakes
10.2024 - 01.2025
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints to maintain a positive reputation and high customer satisfaction rates.
- Received 3 positive customer reviews within one month of working.
- Helped customers customize and place cake orders.
- Decorated and wrapped custom cake orders in as little as 5 minutes.
- Answered phone calls efficiently and helped remote customers with questions and orders.
- Greeted guests warmly and encouraged guests to come back.
Summer Camp Counselor
Prayer and Action Camp
05.2024 - 07.2024
- Led groups of 10-70 children safely through a variety of camp activities.
- Acted as a positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Supported children by actively listening and offering encouragement.
- Implemented safety protocols during recreational activities, reducing the risk of injuries among campers, with 0 injuries under my supervision.
- Tailored activities to meet the unique needs of campers, including those of different racial backgrounds, socioeconomic status, sexualities, and personality types, ensuring an inclusive camp experience.
Horticultural Technician
Augusta National Golf Club
02.2022 - 05.2023
- Worked yearly on Master's week and during the months leading up to tournament week
- Maintained a standard of excellence by keeping plants fresh, watered, trimmed, and looking as good as possible at all times
- Woke up as early as 1 am to fix significant storm damage to the grounds and golf course, including raking, shoveling, replacing plants, moving plants and objects, and operating machinery
- Improved overall garden aesthetics through meticulous maintenance of plants, trees, and shrubs.
Education
Bachelor of Science - Intended Elementary Education
University of Georgia
Athens, GA05-2027
High School Diploma -
Aquinas High School
Augusta, GA05-2023
Skills
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Community service
- Answering phones
- Customer service
- Team collaboration
- Effective time management
Timeline
Host
Chili's Restaurant
11.2024 - Current
Guest Service Representative
Nothing Bundt Cakes
10.2024 - 01.2025
Summer Camp Counselor
Prayer and Action Camp
05.2024 - 07.2024
Horticultural Technician
Augusta National Golf Club
02.2022 - 05.2023
Bachelor of Science - Intended Elementary Education
University of Georgia
High School Diploma -
Aquinas High School
Similar Profiles
Daniel GallegoDaniel Gallego
Ass. Manger at Chili's RestaurantAss. Manger at Chili's Restaurant
SARA LUNASARA LUNA
SERVER at Chili's RestaurantSERVER at Chili's Restaurant
Jennalyn PenuliarJennalyn Penuliar
Host at Chili's RestaurantHost at Chili's Restaurant