DANIELLE BRYANT-HEASTON
McDonough
Summary
Offering strong organizational and problem-solving abilities, eager to learn and develop in customer-oriented environment. Brings keen understanding of customer service dynamics and effective communication techniques. Ready to use and develop interpersonal and administrative skills in leasing consultant role.
Overview
10
10
years of professional experience
Work History
Server
Max Lager’s Wood-Fired Grill & Brewery
Atlanta, Ga
01.2026 - Current
- Serve guests with attentiveness and efficiency, ensuring an enjoyable dining experience. Collaborate with kitchen staff to manage orders and deliver meals promptly. Address customer inquiries and resolve any issues to maintain satisfaction. Maintain a clean and organized work environment, adhering to health and safety standards.
Server
The Bucketshop Cafe
Atlanta, Ga
11.2024 - 11.2025
- Provided excellent customer service by taking orders and serving meals in a timely manner. Assisted in training new staff to ensure consistency in service quality. Handled payment transactions accurately and efficiently. Engaged with customers to enhance their dining experience.
Hostess & Lead Cocktail Server
5 Church Midtown / Virture Rooftop
Atlanta, Ga
10.2023 - 10.2024
- Welcomed guests warmly and managed seating arrangements to optimize service flow. Led the cocktail serving team, ensuring high standards of beverage presentation and customer service. Coordinated with the kitchen and bar staff to ensure timely delivery of orders. Managed reservations and special requests to provide personalized guest experiences.
Solution Specialist
Verizon Wireless
Varies locations
10.2016 - 08.2023
- Developed tailored solutions by analyzing client needs and leveraging product expertise to enhance customer satisfaction. Utilized CRM software to track customer interactions and manage leads, contributing to a 15% increase in sales conversions. Conducted proactive follow-ups to build long-term relationships and addressed issues promptly, achieving a 90% customer satisfaction score.
Education
History
Valdosta State University
Valdosta, GASkills
- Client relations expert
- Skilled in team management
- Analytical problem solver
- Proficient in inventory management
- Health and safety compliance specialist
- Exceptional customer service
- Guest engagement
- Strong work ethic
- Customer service
- Sales expertise
- Quality control
Timeline
Server
Max Lager’s Wood-Fired Grill & Brewery
01.2026 - Current
Server
The Bucketshop Cafe
11.2024 - 11.2025
Hostess & Lead Cocktail Server
5 Church Midtown / Virture Rooftop
10.2023 - 10.2024
Solution Specialist
Verizon Wireless
10.2016 - 08.2023
History
Valdosta State University