Danielle Comfort
Stapleton
Summary
Versatile and results-oriented professional with a robust background in office management and electrical technology. Excelled in customer service and document management, enhancing operational efficiency and client satisfaction. Demonstrated leadership and organizational skills across diverse roles, achieving streamlined processes and effective team mentorship.
Overview
12
12
years of professional experience
Work History
Office Manager
Smith Farm Supply
10.2023 - 02.2025
- Established streamlined procedures for document management for enhanced accessibility.
- Addressed customer concerns promptly, leading to increased satisfaction.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
E&I Technician
US Ceramics
08.2022 - 10.2023
- Collected, maintained, organized, compiled and manipulated technical data.
- Supported project completion by reading and interpreting schematics, wiring diagrams, technical manuals, and specifications to ensure accurate installations of E&I components.
- Maintained a safe working environment by adhering to strict safety protocols and participating in regular safety meetings/training sessions related to the E&I field.
- Updated and executed written procedures in coordination with engineering and quality assurance.
Electrician Lead Hand
Wayne J Griffin Electric Inc
11.2019 - 08.2022
- Mentored apprentices with hands-on training and guidance in electrical practices.
- Managed multiple electrical projects by organizing schedules and resources.
- Documented project updates for team meetings and client presentations.
- Achieved timely project completion by managing work schedules and allocating resources effectively.
- Boosted project quality control with accurate interpretation of blueprints, schematics, and technical specifications.
- Maintained a high standard of workmanship through adherence to industry codes, regulations, and best practices.
United States Marine, Sergeant
United States Marine Corps
03.2013 - 07.2018
- Streamlined communication processes for increased efficiency during high-stress operations.
- Enhanced unit readiness by conducting comprehensive training exercises and evaluations.
- Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
- Safeguarded classified information by adhering to strict security protocols and maintaining situational awareness in sensitive environments.
- Developed junior Marines into future leaders through consistent mentorship and professional development opportunities.
- Optimized resource management by effectively tracking and allocating equipment, personnel, and supplies.
Education
High School Diploma -
Eastern Jr/Sr High School
GreentownNaval Technical Training Center Lackland
San AntonioThe Corrections Certificate Program
NCAA Electrical Apprenticeship
Duluth, GA Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Document management
Accomplishments
- Received the Navy Marine Corps Achievement Medal after completing enlistment honorably.
- Received the Good Conduct Medal for exemplary personal and professional conduct.
- Planned and coordinated West Ferry Paces project.
- Planned and coordinated Smith Farm Supply Grand Opening project.
- Advanced from Private, E-1, to Sergeant, E-5, within 5 years for proficiency and conduct.
Timeline
Office Manager
Smith Farm Supply
10.2023 - 02.2025
E&I Technician
US Ceramics
08.2022 - 10.2023
Electrician Lead Hand
Wayne J Griffin Electric Inc
11.2019 - 08.2022
United States Marine, Sergeant
United States Marine Corps
03.2013 - 07.2018
High School Diploma -
Eastern Jr/Sr High School
Naval Technical Training Center Lackland
The Corrections Certificate Program
NCAA Electrical Apprenticeship
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