Danielle Grayson
Atlanta
Summary
Organizational Leadership professional with a strong foundation in communication, problem-solving, and client service. Brings proven experience in fast-paced, people-centered roles and a commitment to supporting workplace culture, employee engagement, and process improvement. Recognized for reliability, adaptability, and the ability to build positive relationships across diverse teams and environments.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
Drew Charter School
11.2022 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Sales Associate
Dillard's
07.2020 - 11.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Consecutively met and exceeded daily and monthly quota goal.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
Education
Bachelor of Science - Organizational Leadership
Mercer University
Atlanta, GA12-2025
Chinese Language and Culture
Beijing Institute of Technology
07.2018
Skills
- Adaptable
- Relationship building and management
- Records management
- Strong Communication and Interpersonal Skills
- Problem Resolution
- Teamwork and Collaboration
- Proficiency in Microsoft Office
Timeline
Substitute Teacher
Drew Charter School
11.2022 - Current
Sales Associate
Dillard's
07.2020 - 11.2022
Chinese Language and Culture
Beijing Institute of Technology
Bachelor of Science - Organizational Leadership
Mercer University
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