Danielle Jones
Covington
Summary
Energetic program coordinator knowledgeable in nonprofit management and grant tracking. Experienced in managing multiple projects across various departments and adept at driving organizational success through effective process improvement and analytical problem-solving.
Overview
13
13
years of professional experience
Work History
PROGRAM COORDINATOR
CodeSquad
01.2023 - Current
- Assistant to the Executive Director, responsible for coordinating day to day operation of a nonprofit bootcamp
- Organize and streamline the organization's yearly goals into actionable quarterly priorities and structured weekly and monthly projects. Create and monitored project timelines, ensuring on-time completion by coordinating with various departments to delegate and execute tasks effectively.
- Proactively address potential obstacles, and meet with the ED regularly to analyze issues and develop resolutions.
- Assist in grant application process and the monitoring of multiple grants. Develop and track grant timelines, review grant requirements and gather required materials to meet submission deadlines
- Consult on the preparation of LOIs. Compile info needed to generate grant proposals, interim reports, and final grant reports
- Ensure funds are properly allocated prior to end of grant term and that activities align with grant requirement.
- Maintain accuracy of donor information and donations in Donor Management System
- Developed a system for collecting impact data for grant reports which includes outreach campaigns to program graduates and more than doubled graduate responses
- Manage HR processes including payroll processing, onboarding facilitation, managing wage and tax reports, and creation of company policy documents
- Migrated a full contractor staff to W2 employees and implemented updated hour tracking and direct deposit system
- Facilitate an annual, 5 month recruitment process including Mailchimp marketing and communications, application processing for up to 1,000 applicants, candidate interviewing and evaluation
- Managed volunteer recruitment, training, and assignments to support program initiatives.
- Technologies used: Zoom, Slack, Google Docs, Quickbooks, Gusto, Mailchimp, DonorDock, Canva, Microsoft Office
VERIFICATION SPECIALIST
Truckstop.com
01.2022 - 07.2022
- Processed and verified invoice documents, including truckload carrier paperwork and receipts, for funding approval.
- Resolved account discrepancies by collaborating with Credit & Collections and Underwriting departments.
- Validated load and invoice details, ensuring all required paperwork, receipts, and signatures were complete and accurate.
- Communicated with brokers and shippers via phone and email to confirm truckload rates, advances, claims, and payment issues.
- Ensured accuracy of Bill of Lading documentation with no discrepancies.
- Confirmed motor carrier authority status and broker credit to authorize payments, adjusting for deductions due to damages or advances.
- Provided customer support by verifying requests, answering questions, and offering assistance.
OPERATIONS MANAGER & DISPATCHER
IV Dispatching
07.2021 - 12.2021
- Managed office operations for a local dispatching company, supporting carriers across the country.
- Streamlined recruitment, screening, and onboarding processes for new carriers; implemented a digital filing system to improve record management.
- Boosted carrier inquiry response rate by 60%, driving a 30% increase in acquisitions
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Liaised with customers to provide logistics for drivers and coordinate delivery times.
- Verified carrier authority and insurance compliance with broker requirements
- Coordinated daily updates with carriers on load status and delivery progress
OFFICE MANAGER
Jones Transport Services, LLC
Conyers
01.2016 - 07.2021
- Managed daily operations of a family-owned trucking company, ensuring efficient and compliant business functions.
- Recorded and tracked expenses for quarterly IFTA filing; reconciled and categorized receipts in QuickBooks for annual tax reporting.
- Developed and administered driver pay schedules and payroll.
- Recruited, interviewed, and onboarded new carriers, ensuring smooth integration.
- Handled invoicing for direct shippers and submission of factored loads to the factoring company.
- Sourced, negotiated, and dispatched carrier loads, managing required documentation and permits.
- Advised carriers on load options in compliance with HOS guidelines and weight/dimensional restrictions.
- Resolved complex issues between brokers, shippers, and carriers to ensure compliance and meet critical delivery deadlines.
- Built and maintained relationships with shipping and receiving teams to ensure seamless coordination and on-time pickups and deliveries.
EXECUTIVE ADMIN. ASSISTANT
The Coca-Cola Company
Atlanta
01.2012 - 04.2013
- Supported Marketing - Global Stills Business Unit executives at the Director and Sr. Director level
- Organized and facilitated regular meetings with senior management teams.
- Managed international team calendars in Outlook
- Arranged international travel logistics, including visas
- Prepared expense reports and processed purchase orders
- Maintained contract and SOW databases, tracked budgets, and managed vendor invoicing
- Coordinated year-end financial accruals
Education
BS - Criminal Justice
Kennesaw State University
01-2008
Skills
- Nonprofit management
- Grant tracking & reporting
- SOP/Employee Handbook Development
- Transportation/logistics management
- Analytical and critical thinking
- Recruitment coordination
- Volunteer management
- Process improvement
- Data management
- Program optimization
- Donor management
- Project management
Affiliations
- Volunteer Educational Advocacy Coordinator, The Taylor Made Foundation
Timeline
PROGRAM COORDINATOR
CodeSquad
01.2023 - Current
VERIFICATION SPECIALIST
Truckstop.com
01.2022 - 07.2022
OPERATIONS MANAGER & DISPATCHER
IV Dispatching
07.2021 - 12.2021
OFFICE MANAGER
Jones Transport Services, LLC
01.2016 - 07.2021
EXECUTIVE ADMIN. ASSISTANT
The Coca-Cola Company
01.2012 - 04.2013
BS - Criminal Justice
Kennesaw State University
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