Summary
Overview
Work History
Education
Certification
Timeline
Generic

Danielle Mccullum

Warner Robins,GA

Summary

Adept at working alongside orthodontists and dentists to provide logistical support with patient care and procedures. With almost 20 years experience.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Clinical Support Specialist

Dandy Dental Lab
02.2023 - Current
  • Assisting doctors with customer service calls and chats about dental restoration, TMD, orthodontic and sleep apnea cases.
  • Assisting doctors with customer service calls and chats about scanning issues and order workflows.
  • Helping practices with order issues, deep dive cases to problem solve the issue.
  • Remote

Orthodontic Assistant/Lab Technician

Spillers Orthodontics
05.2011 - 02.2023
  • Educated patients on postoperative care, including how to protect dental work and boost healing.
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Designed Aligner, Retainers and TMD/Night guards
  • Utilized CAD software and 3D Printers to fabricate Aligner, Retainers and TMD/Night guards
  • Worked closely with treatment plans and goals for designs

Dental Assistant

Macon Smiles
03.2008 - 05.2011
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Completed tooth impressions to support creation of accurate dental work to correct problems such as missing teeth.
  • Typed patient data into computer system using softdent while following privacy laws and maintaining high level of accuracy.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Used softdent to document and maintain patient information and health background.
  • Booked appointments for patients using softdent.

Education

Diploma -

Westside High School
Macon, GA
05.2001

Dental Assisting

Middle Georgia College
05.2008

Certification

Certified Dental Assistant

Certified Orthodontic Assistant

Timeline

Clinical Support Specialist

Dandy Dental Lab
02.2023 - Current

Orthodontic Assistant/Lab Technician

Spillers Orthodontics
05.2011 - 02.2023

Dental Assistant

Macon Smiles
03.2008 - 05.2011

Diploma -

Westside High School

Dental Assisting

Middle Georgia College

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Danielle Mccullum