Danielle Tremblay
Hahira
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Kitchen Manager
Buffalo Wild Wings
12.2024 - Current
- Implemented inventory management systems to streamline ordering processes and reduce costs.
- Conducted regular performance evaluations, providing constructive feedback to improve team productivity.
- Collaborated with front-of-house staff to optimize service flow during peak hours, enhancing customer satisfaction.
- Analyzed kitchen procedures to identify areas for improvement, resulting in increased operational efficiency.
Service Manager
Buffalo Wild Wings
06.2024 - 12.2024
- Facilitated regular team meetings to discuss goals, challenges, and strategies for improving service outcomes.
- Resolved guest complaints in professional and timely manner.
- Developed and maintained positive relationships with guests to build rapport and trust.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Oversee cashiers and greeters with the General Manager to ensure guest satisfaction.
Bartender Trainer
Buffalo Wild Wings
05.2021 - 06.2024
- Trained and mentored new staff on drink preparation techniques and customer service standards.
- Engaged with guests to build rapport, recommend drinks, and resolve any issues promptly.
- Monitored alcohol consumption levels, promoting responsible drinking practices among guests effectively.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Chesapeake High School
Baltimore, MDSkills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Problem-solving
- Staff management
- Goal setting
- Employee scheduling
- Flexible schedule
- Reliable and responsible
Timeline
Kitchen Manager
Buffalo Wild Wings
12.2024 - Current
Service Manager
Buffalo Wild Wings
06.2024 - 12.2024
Bartender Trainer
Buffalo Wild Wings
05.2021 - 06.2024
High School Diploma -
Chesapeake High School