Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Danier Ash

McDonough

Summary

Engaging in conversations making people smile and laugh is something i enjoy doing on a daily basis. I smile a lot during communication with customers to get them to buy things and also interest them in upcoming things my store has going. I love to make people day and send them on their way happy about the decision they have made. All in all, working with people interacting is one of my strengths.
High-achieving Kitchen Manager offering 2 years’ experience in the restaurant industry. Skilled Kitchen Manager knowledgeable about best practices, safe food handling, and inventory management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Nationwide 3PL Warehouse Management/Customer Service Representative

Cargo Logistics Networking/Strategic Solutions
05.2021 - 09.2023
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets, and staged pallets and loads into truck when ready for shipment.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Managing different buildings across the world for more storage and distributing.
  • Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
  • Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
  • Maneuvered forklift safely in congested and confined areas.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Removed orders from storage, wrapped and staged for shipments.
  • Changed out forklift batteries and connected batteries to battery charger.
  • Manually counted Number of picked and packaged orders for any loss.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Communicated with production team members about quality issues.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reviewed order data to verify transactions and shipping dates.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than 400 packages per day.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Organized paperwork and explained individual job parameters for each assignment.
  • Checked weight of vehicles and load parameters against customer specifications and DOT requirements.
  • Monitored driver locations in field and solved discrepancies to keep team on-track.
  • Assisted in resolving customer complaints and grievances.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Unloaded materials and goods at designated locations for best project availability.
  • Maneuvered forklift safely in congested and confined areas using Propane Reach Lift proper procedure.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.

Cherry Picker Operator

Distribution Cooperative Inc. (DCI)
05.2020 - 04.2021
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Quickly and properly wrapped and boxed medical and surgical equipment items, maintaining uniformity to meet fulfillment targets.
  • Directed weekly product cycle counts and corrected errors in warehouse inventory system.
  • Removed items from shelves or storage bins and scanned tags.
  • Positioned boom truck and operated lift on uneven and all-terrain conditions.
  • Operating: Stand-up, Sit Down, Reach Trucks, Clamp Lifts and Cherry Pickers to correctly pull the correct merchandise.
  • Inspected and serviced cherry picker vehicle as part of regular preventive maintenance and repair of worn out or broken components.

Bartender/Server Trainer

Olive Garden
12.2019 - 01.2021
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Manage and train new employee's.
  • Increased sales significantly by upselling higher-end products to customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • During COVID-19, making sure everyone even myself were safe from the spread of the virus.

Printing Press Operator Assistant

Toppan Interamerica Inc.
01.2020 - 04.2020
  • Produced high quality finished printed materials including brochures, flyers, counter tos, shelf printings, four-color artwork and mailers.
  • Operating forklift, clamp lift and cranes.
  • Promptly removed completed loads from press.
  • Set up and operated printing press machines.
  • Adjusted press during production runs to maintain specific registration and color densities.
  • Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
  • Mixed and poured paint and color mixtures into reservoirs.
  • Applied appropriate packing sheets to cylinders to build up blanket of thickness.
  • Operated press to achieve highest print quality and productivity with minimal scrap.
  • Inspected machines and performed repairs.
  • Multi-tasked to keep all assigned projects running effectively and efficiently.
  • Successfully completed monthly safety training sessions.
  • Maintained register during make-ready and productions processes.
  • Loaded and positioned unprinted materials.
  • Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
  • Maneuvered forklift safely in congested and confined areas using Skill, Technique and also Caution
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
  • Operated all loaders, Ink and Pallet equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Changed out forklift batteries and connected batteries to battery charger.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Removed orders from storage, wrapped and staged for shipments.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Packed items into appropriate containers for shipment.

Hotel Front Desk Supervisor

Comfort Suites
08.2017 - 12.2019
  • Arranged conference calls for the marketing and sales teams both onsite and at remote locations using Choice Advantage.com
  • Greeted each patient pleasantly and provided the desk sheet for sign-in
  • Collected, sorted, distributed mail and prepared mail, messages, or courier deliveries
  • Answered the phone by the second ring and greeted callers enthusiastically
  • Collected deposits, fees and payments
  • Informed guests of hotel security features and offered details regarding fire and emergency procedures.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Overhauled existing technical systems through execution of system upgrade.
  • Supervised team of 10+ front desk agents and helped to resolve issues arising during shifts.
  • Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
  • Budgets, and procurement strategies, leading to 99.9% bottom-line improvement.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Collected room deposits, fees and payments.
  • Collaborated with team members to handle guest requirements from check-in through check-out.

+ Edit or add your own

Server/Bartender

Olive Garden Italian Restaurant
06.2017 - 01.2018

Olive Garden is a high expectated restaurant that requires special skill and talent in the working envirornment

  • Pre-Bussing Tables (cleaning and setting)
  • Using the BEST customer service to your ability that you cant use
  • Making sure all orders are correct and repeated to customers
  • Making sure all drinks are correctly poured
  • Getting all orders appetizers and salads out at its correct time and prospective place
  • Running all food at its right time and correct table
  • Getting everything preped and ready
  • Keeping the environment clean and free of pest
  • CUSTOMER IS ALWAYS RIGHT
  • Checking on your tables periodically
  • Up-selling
  • Advertising
  • Showing up to work presentable and with a positive attitude most importantly ON TIME
  • Carding EVERYONE that looks under 30 Years Of Age
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Engaged in suggestive selling and other sales techniques.
  • Assisted wait staff with timely food delivery and guest requests.
  • Assisted customers with carry-out service.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Monitored dining room inventory and replenished as necessary.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.

Cabin Crew Service

O'Hare International Airport
01.2017 - 05.2017

Passengers want to enjoy a comfortable clean environment while they're going to spending some time. There's alot of responsibilities you have to with cleaning planes and maintaining things on the plane.

  • Taking out every trash bin on the airplane
  • Sanitizing seats, head and arm rest
  • Cleaning all mini kitchens counters floors and handles
  • Vacuuming and sanitizing all floors
  • Picking up any garbage or left over food passengers have left
  • Making sure they have magazines and any other news papers they might be interested into reading during their flights
  • Getting all blankets and earphones recycled and restocked
  • Keeping bathrooms fully stocked
  • Cleaning windows and all mirrors
  • Enforced lost and found procedures for any items inadvertently left behind by travelers.
  • Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures.
  • Stocked cabin with all necessary supplies, including safety guides, airsick bags and cleaning products after every flight.
  • Cleaned and serviced aircraft interiors including cabin, galleys and lavatories.
  • Cross-trained shift staff in various tasks by rotating assignments on frequent basis.
  • Checked whether personnel completed required duties and responsibilities during respective shifts.
  • Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
  • Greeted passengers, assisted with carry-on baggage stowage, and delivered onboard announcements.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality.

Education

High School Diploma - undefined

Burlington Central High School
Hampshire, Illinois
2012

Skills

  • Great communicating skills
  • Computer skills, Great and pretty fast typer
  • Reliable
  • Customer Service
  • Great at working fast paste and under pressure
  • Great at getting sells and upselling
  • Safe food handling
  • Staff management
  • Marketing and sales
  • Cleanliness
  • Food preparation and safety
  • Kitchen equipment operation and maintenance

Accomplishments

Certification

  • Certified Printing Press, Toppan Interamerica Inc. - 2 years
  • Certified Fork Lift Operator, Distribution Cooperative Inc. - 1 year

Timeline

Nationwide 3PL Warehouse Management/Customer Service Representative

Cargo Logistics Networking/Strategic Solutions
05.2021 - 09.2023

Cherry Picker Operator

Distribution Cooperative Inc. (DCI)
05.2020 - 04.2021

Printing Press Operator Assistant

Toppan Interamerica Inc.
01.2020 - 04.2020

Bartender/Server Trainer

Olive Garden
12.2019 - 01.2021

Hotel Front Desk Supervisor

Comfort Suites
08.2017 - 12.2019

Server/Bartender

Olive Garden Italian Restaurant
06.2017 - 01.2018

Cabin Crew Service

O'Hare International Airport
01.2017 - 05.2017

High School Diploma - undefined

Burlington Central High School
  • Certified Printing Press, Toppan Interamerica Inc. - 2 years
  • Certified Fork Lift Operator, Distribution Cooperative Inc. - 1 year
Danier Ash