Danielle Simmons
Atlanta
Summary
To Obtain a Sales or Customer Service position in a people-oriented setting where I can maximize my expertise in customer service and sales. Along my journey my goals is to over exceed company goals and set my very own.
Committed porter offering demonstrated success in maintaining a clean and tidy appearance in high-traffic business locations. Eager to bring value to the team through in-depth knowledge of maintenance tasks and safety protocols.
Overview
8
8
years of professional experience
Work History
Porter
Resident at fellowship creek
Atlanta
05.2021 - 01.2024
- Greeted customers and provided assistance with their needs.
- Assisted in unloading merchandise from delivery trucks.
- Cleaned and maintained the store, including dusting, mopping, sweeping, vacuuming, and restroom maintenance.
Dispatcher
blue ribbon trucking company
12.2018 - 05.2019
- Leadership among employees, coordination with company trucks and stops and prepared to assist in emergency dispatch calls.
- Dispatching company calls to send trucks to go out to the field.
Night Auditor
blake hotel
05.2016 - 11.2018
- Register guests and assigns rooms/ accommodates special requests whenever possible.
- Adhered to proper credit, check- cashing, and cash handling policies and procedures.
- Provided upselling techniques to sell rooms and to promote other services of the hotel.
- Coordinated room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
- Possessed a working knowledge of the reservations department.
- Booked and coordinated banquet room reservations.
- Closed out and process invoices/bill payment for meeting and banquet room.
Technical Support
marriott hotel
10.2018 - 02.2016
- Register guests and assigns rooms/ accommodates special requests at times cash handling policies and procedures must be up to date.
- Coordinate room status updates, the reservations department.
- Booked and coordinated banquet room reservations.
- Closed out and process invoices/bill payment for meeting and banquet rooms.
Education
united states navy airmen e-3 -
01.2006
BACHELOR’S degree -
nashville school of arts
01.1999
Skills
- Customer service
- Inventory management
- Room assignment
- Housekeeping coordination
- Leadership skills
Volunteer Experience
- Volunteer work with the youth on Leadership Voicing the Importance of being Reliable, Dependable
- Volunteer work at the churches in Fulton County and DeKalb County
Timeline
Porter
Resident at fellowship creek
05.2021 - 01.2024
Dispatcher
blue ribbon trucking company
12.2018 - 05.2019
Technical Support
marriott hotel
10.2018 - 02.2016
Night Auditor
blake hotel
05.2016 - 11.2018
united states navy airmen e-3 -
BACHELOR’S degree -
nashville school of arts