Danyelle Jackson
Ellenwood
Summary
Professional with 20 years of experience in bartending, catering, and event coordination. Achieved promotion from Bartender/Server to Restaurant Manager, demonstrating strong leadership and customer service skills. Currently serving as Event Supervisor/Maître D, managing VIP events at country clubs and sports stadiums. Proven ability to meet organizational needs through consistent practices and adaptability under pressure.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Event Bartender/Supervisor
Feast Your Eyes Catering
Philadelphia
09.2021 - Current
- Ensure proper staff coverage for upcoming events, train staff, complete staff evaluations.
- Assist the Executive team as needed to ensure proper business order execution.
- Set up mobile and/or stationary bar for service with glassware, client’s choice of alcohol/non-alcohol beverages, garnishes and prepare signature drinks as directed.
- Supervise and assist in serving patrons with food and beverages in a positive and friendly manner adhering to company standards.
- Supervise event/venue preparation and steps of service.
- Monitor room teardown and cleanup, ensuring rental and venue items are properly stored.
Event Assistant/Bartender
Gemelli Events
Horsham
04.2014 - 12.2021
- Assisted Event planner/Venue owners with various duties to prepare for multiple events.
- Trained and introduced new/temp staff at specific venues- Banquet Captain as needed.
- Bartended for small and large events, setting up mobile and stationary bars according to the client’s specifications.
- Assisted with setup, serving, tear down and room resets as needed.
Restaurant Manager
Crowne Plaza Hotel
Harrisburg
07.2013 - 02.2014
- Prepared staff schedules weekly ensuring proper coverage for 2 departments.
- Assisted with data entry and corrections on Payroll weekly (Timesaver software).
- Hired, trained and supervised staff for three departments.
- Managed POS/Micros system updating prices and promo items.
- Monitored and reported productivity, sales, guest feedback/concerns.
Banquet/Lounge Bartender
Crowne Plaza Hotel
Harrisburg
05.2010 - 02.2014
- Prepared drinks for lounge, restaurant and banquets adhering to company standards.
- Helped guests be aware of and choose menu items, taking orders and making guests feel taken care of during their visit.
- Kept bar stocked and clean while always providing friendly and attentive service.
- Completed monthly inventory, daily bank drops and reconciliations.
Education
Some College (No Degree) - Trade Instructor
Empire Beauty School
Harrisburg, PA01-1998
Skills
- Point of sale systems
- Event management software
- Bartending and service skills
- Team leadership
- MS Office proficiency
- Food service management
- Banquet coordination
- HR functions
- Onboarding new employees
- Payroll processing
- Employee benefits administration
- Customer hospitality
- Reception duties
- Audit compliance
- Staff training
Certification
- R.A.M.P.
- T.I.P.S.
- Servsafe
Accomplishments
- Promotion 2012-Team Lead
- Promotion 2013-Manager
- STAR employee award 2014
- Team of the quarter award 2016
- Promotion 2022-Supervisor
Timeline
Event Bartender/Supervisor
Feast Your Eyes Catering
09.2021 - Current
Event Assistant/Bartender
Gemelli Events
04.2014 - 12.2021
Restaurant Manager
Crowne Plaza Hotel
07.2013 - 02.2014
Banquet/Lounge Bartender
Crowne Plaza Hotel
05.2010 - 02.2014
Some College (No Degree) - Trade Instructor
Empire Beauty School