Daphne Duthiers
McDonough,GA
Summary
Results-driven logistics leader with 8+ years of experience in warehouse, transportation, and inventory operations within high-volume environments. Proven track record of leading 20+ associates, optimizing performance, and driving productivity, safety, and quality metrics. Skilled in Lean and Six Sigma practices, SAP and WMS systems, and cross-functional collaboration. Passionate about building high-performing teams and implementing continuous improvement initiatives to support long-term business goals.
Overview
6
6
years of professional experience
Work History
Distribution Manager
Caterpillar
10.2023 - 08.2024
- Led a team of 25+ associates across warehouse functions, achieving 99.5% on-time departures and reducing packing times by 15% through Lean-based layout redesign.
- Improved inventory accuracy and control while reducing customer complaints by 55% through quality control initiatives.
- Implemented labor cross-training and mentorship to mitigate a 10% staffing gap during peak operations.
- Drove performance against KPIs and aligned logistics processes with company-wide strategic goals.
Assistant Dispatch & Transportation Manager
Newrest
02.2023 - 10.2023
- Oversaw dispatch and transportation operations, achieving a 99% on-time driver departure rate.
- Managed LTL shipments and vendor relationships, enhancing equipment servicing and shipping cost efficiency.
- Increased transparency with real-time tracking tools, improving stakeholder communication and service reliability.
Transportation Supervisor
NFI
01.2022 - 02.2023
- Supervised transportation scheduling and performance, ensuring compliance with DOT and safety regulations.
- Implemented improved route planning strategies, reducing delays and improving delivery KPIs.
- Negotiated favorable freight rates, lowering logistics costs while enhancing intermodal delivery success.
- Managed routing, driver supervision and DOT compliance.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
Transportation Supervisor
Martin-Brower
02.2019 - 06.2020
- Coordinated manpower and equipment to ensure timely delivery to retail clients.
- Drove cost control by managing invoice audits and maintaining route efficiency.
- Tracked performance metrics and implemented SOPs to maintain quality and safety.
- Managed routing, driver supervision and DOT compliance.
- Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
Transportation Supervisor
SYGMA
08.2018 - 02.2019
- Led daily transportation and logistics operations with focus on safety and service delivery.
- Enhanced routing and scheduling systems to reduce delays and improve accuracy.
- Oversaw food service delivery operations, maintaining high product quality standards.
- Fostered a culture of continuous improvement within the team by encouraging feedback from drivers on ways to enhance operational efficiency.
- Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
Education
Bachelor of Science - Business Administration
Ashford University
Clinton, IA05.2015
Certificate of Technical Studies -
Ashford University
San Diego, CA01.2015
Skills
- SAP
- WMS
- MS Office Suite
- Excel
- MS Access
- XRS
- Omnitracs
- AS400
- Drive Cam
- Paragon
- Power BI
- Telogis
- EWM
Core Competencies
- Warehouse & Distribution Operations
- Team Leadership (20–25 Associates)
- Inventory Control & Forecasting
- Cross-Functional Collaboration (Quality, Procurement, Planning)
- Route Planning & Transportation Management
- Lean / Six Sigma / TPM Principles
- Safety Compliance & Training
- Cost Reduction & Efficiency Initiatives
- Project & Budget Management
- SAP, WMS, Excel, MS Access
Timeline
Distribution Manager
Caterpillar
10.2023 - 08.2024
Assistant Dispatch & Transportation Manager
Newrest
02.2023 - 10.2023
Transportation Supervisor
NFI
01.2022 - 02.2023
Transportation Supervisor
Martin-Brower
02.2019 - 06.2020
Transportation Supervisor
SYGMA
08.2018 - 02.2019
Bachelor of Science - Business Administration
Ashford University
Certificate of Technical Studies -
Ashford University
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