Dariella McElrath
Atlanta
Summary
Customer-focused professional with experience in customer service, management, and styling. Skilled in client relations, sales support, team leadership, and creating positive customer experiences. Known for strong communication, problem-solving, and delivering high-quality service in fast-paced environments.
Skilled in building strong client relationships, resolving customer concerns, managing daily operations, and creating personalized shopping experiences that drive loyalty and sales. Proven ability to lead teams, maintain high service standards, and support business goals in fast-paced retail and service environments. Strong communicator with a passion for helping customers feel confident, valued, and satisfied.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Stylist Sales Associate
Nordstrom
Atlanta
12.2025 - Current
- Assisted customers with product selection and personalized styling advice.
- Maintained a visually appealing sales floor through effective merchandising techniques.
- Collaborated with team members to ensure exceptional customer
- Provide one-on-one fashion recommendations based on customer needs and trends
- Build and maintain a loyal client base
- Follow up with customers about new arrivals, events, and wardrobe suggestions
- Meet or exceed sales goals and performance targets
- Use digital selling tools such as texting, social media, and store apps to connect with customers
Assistant Sales Manager
Aldo
Atlanta
07.2025 - Current
- Assisted in managing daily sales operations and customer service initiatives.
- Supported team in achieving sales targets through effective communication and collaboration.
- Handled inventory management, ensuring optimal stock levels for customer demand.
- Conducted regular visual merchandising to enhance product visibility and attraction.
- Engaged with customers to understand needs and provide tailored product recommendations.
Customer Service Representative
Spectrum
Atlanta
04.2025 - 12.2025
- Assisted customers with inquiries and service issues efficiently.
- Resolved billing disputes using internal systems and procedures.
- Educated customers on product features and service plans effectively.
- Assist customers with service changes, upgrades, troubleshooting, and account updates
- Explain products, promotions, and service plans clearly
- Process payments, schedule service appointments, and document customer interactions
- Maintain a high level of customer satisfaction and problem resolution
- Meet company goals for call quality, efficiency, retention, and sales
- Use multiple systems to manage accounts and customer requests
Leasing Consultant
RPM
Atlanta
10.2024 - 04.2025
- Assisted prospective tenants with apartment tours and leasing inquiries.
- Prepared lease agreements and ensured accurate documentation for clients.
- Managed tenant communications and addressed service requests promptly.
- Maintained accurate records in property management software systems.
- Collaborated with maintenance teams to ensure property upkeep and tenant satisfaction.
- Developed strong relationships with residents to foster a positive living environment.
Education
Aesthetician
Beaver Beauty Academy
Atlanta , Georgia 01.2026 - 03.2026
BBA - Computer Science
Georgia State University
Atlanta, GA 08.2019 - 05.2024
Skills
- Customer service
- Visual merchandising
- Sales strategies
- Team collaboration
- Fashion consulting
- Inventory management
- Brand representation
- Personal shopping assistance
- Upselling strategies
- Client relationship building
- Sales forecasting
- Analytical thinking
- Team supervision
Languages
Spanish
Full Professional
English
Native/ Bilingual
Accomplishments
- Resident Satisfaction Recognition
- Top Sales Performance Award
- Leasing Excellence Award
- Most Leases Signed in a Month
- Move-In Conversion Achievement
- Occupancy Growth Recognition
- Service Excellence Award
- Client Relations Achievement
- Customer Care Recognition
- Guest Service Excellence Award
- Top Performer in Customer Relations
Certification
- Beautician
- Aesthetics
- HVAC
Timeline
Aesthetician
Beaver Beauty Academy
01.2026 - 03.2026
Stylist Sales Associate
Nordstrom
12.2025 - Current
Assistant Sales Manager
Aldo
07.2025 - Current
Customer Service Representative
Spectrum
04.2025 - 12.2025
Leasing Consultant
RPM
10.2024 - 04.2025
BBA - Computer Science
Georgia State University
08.2019 - 05.2024