Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DARIUS ERVIN

Hephzibah

Summary

Dynamic professional with experience. Skilled in vital sign assessment and critical decision-making. Proven ability to enhance team collaboration and improve patient care outcomes. Recognized for effectively managing high-stress situations and fostering a positive work environment, ensuring safety and satisfaction for all stakeholders.

Dependable effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Overview

14
14
years of professional experience
1
1
Certification

Work History

EMT-Basic

Gold Cross EMS
11.2022 - Current
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
  • Warmly greeted patients and visitors and made each feel welcome.

Construction Worker

W.t Miller LLC
04.2020 - 10.2022
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.

Remote Customer Service

FedEx
08.2018 - 03.2020
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
  • Assisted in creating promotional materials to attract new customers to the restaurant for breakfast service.
  • Provided exceptional customer service during interactions with both current and prospective tenants through courteous communication skills.
  • Mentored new or less experienced staff members in order to maintain a high standard of customer service within the team environment.

Remote Support Technician

Apple
01.2016 - 07.2018
  • Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs.
  • Managed inventory of hardware components for timely replacement or repair as needed.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Trained users on how to operate components and systems.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Freight Manager

Polo Ralph Lauren Factory Store
02.2013 - 12.2015
  • Assessed potential risks associated with shipments, developing contingency plans to safeguard goods in transit.
  • Championed technology upgrades within the department that led to significant improvements in data accuracy and reporting capabilities.
  • Established clear communication channels between departments, enhancing teamwork and expediting processes across the organization.
  • Improved on-time delivery rates through effective route planning and carrier coordination.

Security Officer

Securitas Security Services
09.2012 - 11.2015
  • Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
  • Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Security Officer

G4S Secure Solutions
03.2011 - 09.2012
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

Bachelors - Applied Psychology

Hawaii Pacific University
Honolulu, HI
05-2016

Skills

  • Basic life support
  • Vital sign assessment
  • Critical decision-making skills
  • Problem-solving
  • Worksite safety
  • Team collaboration
  • Data visualization and presentations
  • Data analysis
  • AED operation
  • Incident reporting
  • CCTV surveillance
  • Typing speed
  • Goal oriented

Certification

  • First Aid/CPR Certified

Timeline

EMT-Basic

Gold Cross EMS
11.2022 - Current

Construction Worker

W.t Miller LLC
04.2020 - 10.2022

Remote Customer Service

FedEx
08.2018 - 03.2020

Remote Support Technician

Apple
01.2016 - 07.2018

Freight Manager

Polo Ralph Lauren Factory Store
02.2013 - 12.2015

Security Officer

Securitas Security Services
09.2012 - 11.2015

Security Officer

G4S Secure Solutions
03.2011 - 09.2012

Bachelors - Applied Psychology

Hawaii Pacific University

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