Darnasia Robison
Austell
Summary
Detail-oriented and results-driven professional with extensive experience in human resources, training, operations management, and risk assessment. Proven ability to lead teams, ensure compliance, and optimize processes. Strong analytical and decision-making skills developed through experience in military HR, corporate training, and retail management.
Overview
9
9
years of professional experience
Work History
Initial Trainer
QuikTrip
06.2022 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Conducted training sessions for new hires, ensuring a comprehensive understanding of company policies, procedures, and product knowledge
- Developed training materials and facilitated hands-on learning experiences to improve team efficiency and accuracy
- Monitored trainee performance and provided feedback to enhance proficiency in compliance and risk management
- Collaborated with management to identify areas for process improvement and implement best practices
- Ensured adherence to company guidelines and industry regulations through continuous coaching and quality control measures
Human Resources Manager
Army
05.2021 - Current
- Managed personnel records, payroll, and benefits administration, ensuring compliance with military regulations
- Processed and reviewed sensitive documentation, including enlistments, promotions, and separations
- Conducted audits and risk assessments to maintain personnel file accuracy and prevent administrative discrepancies
- Provided guidance on career development, policies, and benefits for service members.
- Assisted in workforce planning, ensuring proper staffing levels and personnel readiness
- Utilized HR systems and data management tools to track personnel actions and generate reports for leadership
Second Assistant
QuikTrip
10.2022 - 06.2023
- Assisted in overseeing daily operations, ensuring adherence to company policies, and industry regulations.
- Conducted performance evaluations and coaching sessions to improve efficiency and accuracy
- Managed cash flow, inventory, and loss prevention strategies to mitigate financial risk
- Assisted in hiring and training new employees, fostering a productive and customer-focused work environment
Relief Assistant
QuikTrip
09.2022 - 10.2022
- Provided managerial support as needed, stepping into leadership roles to ensure smooth operations
- Assisted in inventory management, vendor relations, and performance analysis
- Trained and mentored employees, reinforcing company policies and best practices
Night Assistant
Quiktrip
10.2019 - 09.2022
- Supervised night shift operations, ensuring store security and operational efficiency
- Monitored financial transactions, reconciled cash drawers, and reported discrepancies
- Handled customer inquiries, conflict resolution, and service quality assurance
Part Time Clerk
Quiktrip
03.2019 - 10.2019
- Processed transactions, assisted customers, and maintained store cleanliness
- Learned and adhered to company policies and compliance standards.
- Supported inventory management and restocking to optimize product availability
Smoothie Maker
Smoothie King
05.2018 - 04.2019
- Prepared and served juices and blended drinks.
- Collaborated with team members to optimize productivity during peak hours.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
Physical Therapy Tech
Army
08.2016 - 12.2017
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Education
Pebblebrook High School
Mableton, GA05.2016
Skills
- Risk Assessment & Decision-Making
- Human Resources & Personnel Management
- Leadership & Team Development
- Training and process improvement
- Customer Service and Relationship Management
- Regulatory compliance & Quality assurance
Data Analysis and Reporting
Timeline
Second Assistant
QuikTrip
10.2022 - 06.2023
Relief Assistant
QuikTrip
09.2022 - 10.2022
Initial Trainer
QuikTrip
06.2022 - Current
Human Resources Manager
Army
05.2021 - Current
Night Assistant
Quiktrip
10.2019 - 09.2022
Part Time Clerk
Quiktrip
03.2019 - 10.2019
Smoothie Maker
Smoothie King
05.2018 - 04.2019
Physical Therapy Tech
Army
08.2016 - 12.2017
Pebblebrook High School
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