Darnell Williams
Dallas,GA
Summary
Dedicated and experienced Team Leader with a demonstrated ability to manage and delegate tasks effectively. Strong work ethic and enthusiasm for learning. Proven track record of success and commitment to contributing to the overall success of the organization. Ideal candidate for growth within a company.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
Piedmont Atlanta Hospital
01.2022 - Current
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Verified and maintained proper documents and records for sterilization.
Sales Manager
CarMax superstore
09.2022 - 01.2023
- Locating customers packages material that is needed for delivery
- Promoted to Sales Manager in Training consistently exceeding sales targets as a Sales Representative
- Completed a comprehensive management training program focused on selling techniques, leadership, and performance management
- Assisted in developing and implementing sales strategies resulting in a 20% increase in monthly revenue
- Trained and mentored a team of sales representatives, achieving a 10% improvement in their overall sales performance
- Led a customer service initiative that increased customer satisfaction ratings by 15%
- Managed a team of 15 employees, overseeing their day-to-day operations and ensuring productivity
Sr Sale Consultant
CarMax superstore
08.2021 - 09.2022
- Proven ability to build and maintain client relationships, resulting in a 30% increase in customer retention
- Utilized strong communication and negotiation skills to close a high volume of deals
- Proven track record of implementing sales strategies, resulting in a 25% increase in overall revenue
- Skilled in product knowledge, sales techniques, and objection handling to drive sales growth
- Exceptional interpersonal and communication skills, with a talent for customer purchasing decisions
- Proven ability to build and maintain strong client relationships resulting in repeat business
Driver Lead Cabin Agent
Delta Global Service
11.2020 - 08.2021
- Company Overview: Hartsfield-Jackson Atlanta International Airport, GA
- Managed a team of cabin agents and coordinated timely passenger transportation services
- Demonstrated excellent customer service skills by ensuring a pleasant and comfortable journey for passengers
- Responsible for inspecting and maintaining vehicles, ensuring adherence to safety protocols and regulations
- Handled the scheduling and allocation of resources to meet the demands of daily operations
- Hartsfield-Jackson Atlanta International Airport, GA
Cabin Service Agent
Delta Global Service
10.2020 - 11.2020
- Company Overview: Hartsfield-Jackson Atlanta International Airport, GA
- Collaborated with the cabin crew to ensure a seamless and enjoyable experience for passengers
- Assisted in the boarding and disembarking process
- Maintained cleanliness and organization of the cabin, ensuring a comfortable and safe environment
- Utilized software systems to streamline order management process, reducing errors
- Hartsfield-Jackson Atlanta International Airport, GA
Overnight Grocery
Kroger
05.2019 - 10.2019
- operated pallet jacks and other equipment to transport and store merchandise
- Utilized strong attention to detail to ensure accurate pricing and labeling of products
- Demonstrated ability to stock and organize grocery shelves during overnight shifs
- Strong experience in warehouse operations, working as a picker for XYZ Company
Lead Dairy Clerk
Kroger
11.2018 - 05.2019
- Led a team of dairy clerks, ensuring smooth operations and high levels of customer service
- Managed inventory, including receiving, stocking, and rotating dairy products
- Trained and coached new team members on proper merchandising techniques and safety procedures
- Collaborated with management to create and implement strategies to increase dairy sales
- managed orders for a high-volume retail store, ensuring accuracy and timeliness
- Utilized inventory management systems to track and maintain stock levels, preventing stock-outs and minimizing delays
Lead Courtesy Clerk
Kroger
05.2018 - 11.2018
- Successfully led a team of courtesy clerks, ensuring exceptional customer service and satisfaction
- Trained new hires on company policies and procedures, ensuring a smooth onboarding process
- Resolved customer complaints and concerns in a professional manner
- Skilled in accurately identifying and selecting products based on order picking
Education
Associate of Science - Healthcare
MedCerts
Atlanta, GA06.2026
Medical Assistant - Healthcare
Stepful
Atlanta, GA03-2025
High school Diploma -
Pebblebrook High School
Atlanta, GA11.2018
Skills
- Organizational skills
- Supervising experience
- Listening
- Sales
- Cash register
- POS
- Time management
- Problem solving
- Customer service
- Negotiation
- Management
- Communication
- Microsoft Office
- Communication Skills
- Prospecting
- CRM software
- Succession planning
- Closing
- Cold calling
- Team management
- Relationship building
- Analysis skills
- Retail management
- Leadership
- Retail sales
- Microsoft Excel
- Pricing
- Cash handling
- Presentation
- Business development
- Sales management
- Microsoft Word
Certification
Driver's License
Timeline
Sales Manager
CarMax superstore
09.2022 - 01.2023
Sterile Processing Technician
Piedmont Atlanta Hospital
01.2022 - Current
Sr Sale Consultant
CarMax superstore
08.2021 - 09.2022
Driver Lead Cabin Agent
Delta Global Service
11.2020 - 08.2021
Cabin Service Agent
Delta Global Service
10.2020 - 11.2020
Overnight Grocery
Kroger
05.2019 - 10.2019
Lead Dairy Clerk
Kroger
11.2018 - 05.2019
Lead Courtesy Clerk
Kroger
05.2018 - 11.2018
Driver's License
Associate of Science - Healthcare
MedCerts
Medical Assistant - Healthcare
Stepful
High school Diploma -
Pebblebrook High School
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