Daryl Scott
Jonesboro
Summary
Quality-driven Operations Supervisor with 10+ years of supply chain experience. Skilled in leading cross-training and scheduling efforts. Veteran of overseeing parts orders and record-keeping. Diligently administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss quality assurance and vendor negotiation performance.
Overview
10
10
years of professional experience
Work History
Freight Operations Supervisor
XPO
02.2025 - Current
- Lead and supervise all aspects of freight operations
- Develop and implement strategic work procedures to meet the evolving demands of the department
- Evaluate, manage, assign and supervise workloads and tasks
- Supervise hourly staff across various operations and act as primary point of contact for workplace concerns and questions
- Ensure production goals are met by managing tonnage, payroll and other administrative functions
- Plan hourly employee schedules to meet daily operations goals and lower costs
- Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations, and laws
- Implement all applicable workplace policies and procedures and enforce compliance to optimize network performance
- Ensure customer freight is processed, handled, loaded and delivered timely and damage free
- Coach and develop employees on proper techniques and quality requirements, including conducting new hire employee evaluations and determining whether to issue corrective action for violations of XPO’s workplace policies
- Effectively direct a team to consistently meet or exceed productivity goals
- Make recommendations regarding hiring, suspension and termination
- Develop and present action plans to improve load average and model compliance
- Participate in internal safety and engagement committees
- Train employees on safety rules and processes
- Monitor and maintain organization within the shift to ensure safety and productivity
- Conduct daily staff meetings and communicate corporate messages, revisions to policies and procedures to all team members
- Inspect working conditions of tools and equipment needed for safe operation within the workplace and direct the correction of any improper or adverse conditions that exist
- Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center
- Act as a champion of XPO values by demonstrating them and holding your team to the same high standards
- Minimize shipment rehandle across the network by prioritizing direct loading, headloads and sector loading while maintaining all company quality standards
Operations Supervisor
GXO Logistics, Inc
02.2022 - 02.2025
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads
- Oversaw shipping and receiving activities, accomplishing customer pick rate of 80 picks/hr by monitoring zone separation
- Trained and supervised shipping department staff, enforcing company policies and industry best practices, improving efficiency by 30% through supervision of 20-member staff working in warehouse
- Implemented cost-effective methods, carriers, and routes to optimize shipping and receiving strategies, reducing overall costs by 25% in 6 months
- Directed safety meetings and checked team compliance with protective equipment and behavioral practices
- Assisted machine operators with completing, inspecting, and transporting finished pieces while adhering to company audit rules during inventory counts with 99% accuracy
Operations Supervisor
FedEx
05.2020 - 02.2022
- Accurately managed shipment processing, providing direction to associates and overseeing inventory activities; increased annual revenue by $350K over 8 months by overseeing team transitions and integration of operations
- Leveraged knowledge of global economics and marketing mix to develop pricing strategies, promotions and select distribution techniques and channels
- Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution; significantly enhanced supply chain processes at all levels, including strengthening planning procedures, organizing schedules, and maintaining records
- Saved $80K in operating costs by restructuring supply chain infrastructure resulting in efficiency improvements
- Reduced inventory 25% through development and implementation of improved accounting methodologies
- Assessed workplace compliance with key workplace safety standards and government regulations, initiating remediation processes to correct deficiencies
Forklift Operator
Randstad
01.2017 - 05.2020
- Performed strict receiving procedures including condition checks of trucks, BOL's, packing slips, seals, and product by following all guidelines set by OSHA
- Collaborated with QA and Purchasing departments to ensure inventories were kept up to date according to OSI regulations
- Enacted new and re-engineered existing policies and improved operational life cycle processes to support practices across service delivery, sales development, business generation and long-term planning
Forklift Operator
DHL Excel/Proctor & Gamble
04.2015 - 12.2016
- Contributed to profitability by training new employees on safe, efficient use of forklift equipment and through troubleshooting machines to maintain optimal performance and limit overtime cost
- Loaded items in optimal manner to maximize work efficiency while maintaining forklift functionality by following operating instructions, troubleshooting breakdowns, and performing preventive maintenance
Education
MBA - Global Operations And Supply Chain Management
Capella University
Minneapolis, MN10-2019
Bachelor of Science - Business Administration
Capella University
Minneapolis, MN12-2016
Skills
- Warehouse Operations
- Logistics Oversight
- Interpersonal Communication
- MRP & ERP Systems
- Microsoft Office Suite
- Root Cause Analysis
- Budgeting & Cost Control Strategies
- Team Training & Leadership Development
- Inventory Management
- Quality Inspections
Timeline
Freight Operations Supervisor
XPO
02.2025 - Current
Operations Supervisor
GXO Logistics, Inc
02.2022 - 02.2025
Operations Supervisor
FedEx
05.2020 - 02.2022
Forklift Operator
Randstad
01.2017 - 05.2020
Forklift Operator
DHL Excel/Proctor & Gamble
04.2015 - 12.2016
MBA - Global Operations And Supply Chain Management
Capella University
Bachelor of Science - Business Administration
Capella University
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