Summary
Overview
Work History
Education
Skills
Systems And Tools
Timeline
Generic

Dashawn Brown

Atlanta

Summary

People focused recruiting coordinator with expertise in full cycle recruiting, high volume scheduling and talent acquisition. Proven track record in delivering high level administrative support within recruiting teams, managing complex calendars, supporting HR initiatives and building strong relationships with candidates and hiring managers. Experienced in collaborating cross functionally and known for excellent decision making, problem solving and reliability.

Overview

9
9
years of professional experience

Work History

Recruiting Coordinator (Contract)

Airbnb
08.2024 - Current
  • Support recruiting coordination efforts across Creative, Product Marketing, and Design teams.
  • Serve as the primary liaison between candidates, interviewers, and hiring managers, coordinating and managing up to 15+ onsite interviews daily.
  • Partner cross-functionally with creative and design stakeholders to ensure a seamless interview experience for candidates, hiring managers, and key decision-makers.
  • Successfully schedule and coordinate 200+ interviews per month across Design, Product, and Marketing functions.
  • Manage end to end interview logistics, including team and hiring manager screens, candidate presentations, and full onsite interview panels and hiring debriefs.
  • Provide high-level administrative support to recruiters, hiring managers, and business stakeholders to ensure a best-in-class candidate experience.
  • Support multiple functions in bringing top talent to Airbnb by guiding candidates through each stage of the interview process


People Operations Specialist (Contract)

Pinterest
01.2024 - 06.2024
  • Assist recruiting partners by coordinating and scheduling cross-functional interviews on a monthly basis.
  • Serve as the liaison between candidates, interviewers, and hiring managers; manage up to 15 interviews a day.
  • Maintain a high attention to detail and communicate with cross-functional stakeholders to ensure a seamless interview process.
  • Support multiple functions by bringing top talent to Pinterest by guiding candidates through the interview process.
  • Manage and resolve last-minute issues to ensure a smooth candidate experience.
  • Provide accurate and timely support to multiple recruiters; specialize in supporting the Engineering and Product teams.
  • Onboard and train recruiting team members on processes as needed; develop and maintain documents.

Recruiting Coordinator (Contract)

Hubspot
06.2023 - 01.2024
  • Assist recruiting partners by coordinating and scheduling cross-functional interviews on a monthly basis.
  • Serve as the liaison between candidates, interviewers, and hiring managers; manage up to 10 interviews a day.
  • Maintain a high attention to detail and communicate with cross-functional stakeholders to ensure a seamless interview process.
  • Support multiple functions by bringing top talent to Hubspot by guiding candidates through the interview process.
  • Manage and resolve last-minute issues to ensure a smooth candidate experience.
  • Provide accurate and timely support to multiple recruiters; specialize in supporting the Engineering and Product teams.
  • Onboard and train recruiting team members on processes as needed; develop and maintain documents.

Recruiting Coordinator (Contract)

Airbnb
02.2022 - 02.2023
  • Assist recruiting partners by coordinating and scheduling an average of 175 cross-functional interviews on a monthly basis.
  • Serve as the liaison between candidates, interviewers, and hiring managers; manage up to 10 interviews a day.
  • Maintain a high attention to detail and clearly communicate with cross-functional stakeholders to ensure a seamless interview process.
  • Support multiple functions with bringing top talent to Airbnb by guiding candidates through the interview process.
  • Manage and resolve last minute issues in order to ensure a smooth candidate experience.
  • Provide accurate and timely support to multiple recruiters; specialize in supporting the Creative and Marketing teams.
  • Onboard and train recruiting team members on processes as needed; develop and maintain documents.
  • Support hiring efforts by sourcing passive, outbound candidates through LinkedIn Recruiter.

Operations Associate (Contract)

Handy Technologies
04.2019 - 09.2020
  • Managed the full onboarding process; launched all new contractors onto the Handy platform.
  • Filled open bookings within a strict time by coordinating with the professionals; promoted company brand to new business partners to increase company activations numbers.
  • Prepared and submitted weekly reports to the operations director for new activations by using Excel spreadsheets; ensured smooth running of all operations.
  • Performed key market analysis to roll out new initiatives; managed the bonus payment process by region.
  • Assisted in implementing new processes based on the trends in professional performance by region.
  • Improved functional efficiency of the customer experience team on new process rollouts/new initiatives by providing effective leadership and training.
  • Spearheaded company professionals' program and supported the fostering of new partner relationships.

Customer Happiness Associate (Contract)

Bombas
11.2018 - 02.2019
  • Enhanced customer experience through multiple communication channels by developing new strategies and innovative moments of surprise.
  • Provided regular updates to the head of Happiness team; ensured communications were clear and consistent.
  • Managed and processed customer sales orders by using back-end Shopify and Zendesk system.
  • Built and fostered robust relationships with customers through email and social media channels.
  • Prepared customer data and feedback through reports and analysis for team and other departments.
  • Analyzed and resolved customer issues by providing best services and attained positive feedback.

Recruiter (Contract)

Goodwill
09.2017 - 07.2018
  • Completed full-cycle recruiting; conducted phone screens and interviews of all skilled candidates; referred highly qualified candidates to hiring managers.
  • Created and placed all recruitment ads on all job search engines including LinkedIn and Indeed; oversaw all job demands on the company career site.
  • Implemented an applicant tracking system to ensure fulfillment of job requirements on all vacancies; Accurately imputed candidate information into company HRIS.
  • Supported increase of talent pools by establishing professional liaisons with community colleges and universities; organized monthly career fairs.
  • Mentored new employees to increase performance excellence and implemented training tools for all hiring managers.

Ticker Broker Sales Agent (Contract)

SeatGeek
06.2017 - 09.2017
  • Created ticket broker accounts, converted them into current company sellers, and provided effective training to ensure ongoing functional efficiency.
  • Managed broker tickets, resolved sales issues, and administered revenue process by using Salesforce/Zendesk.
  • Assisted all brokers, via phone and email support by delivering exceptional customer service.
  • Processed payment information of the new ticket broker into the company payroll database.
  • Facilitated customer experience team by addressing all customer inquiries and issues in a timely manner.

Uber Expert

Uber
09.2016 - 06.2017
  • Shared company promotions and current incentives to prospective drivers, resulting in high conversion rates.
  • Conducted phone screens and interviews in order to bring new talent to the organization.
  • Regularly provided training to peers, including new hires, in order to increase operational efficiency and improve customer satisfaction scores.
  • Delivered high level support to the driver partners through both TLC License and FHV processes.
  • Led a large team of experts and implemented company's customer service model to address escalated partner collaborations; improved customer service ratings.
  • Devised and executed effective process strategies to enhance green-light program performance.

Education

Bachelor of Arts - Broadcasting Mass Communications and the Arts

SUNY College At Oswego
Oswego, NY
05.2014

Skills

  • Full-Cycle Recruiting & Talent Acquisition
  • High-Volume Scheduling & Coordination
  • Strategic Decision Making
  • Effective Problem Solving
  • Leadership Development & Team Building
  • Strong Multitasking Capabilities
  • Exceptional Attention to Detail
  • Excellent Oral and Written Communication
  • Expertise in Calendar Management & Optimization
  • Proven Track Record of Reliability and Dependability
  • Human Resources Strategy & Support

Systems And Tools

  • Asana
  • Google Suite Programs
  • GoodTime
  • Greenhouse
  • LinkedIn
  • Microsoft Office Programs
  • Zoom
  • Slack
  • Zendesk
  • Google Calendar
  • Workday

Timeline

Recruiting Coordinator (Contract)

Airbnb
08.2024 - Current

People Operations Specialist (Contract)

Pinterest
01.2024 - 06.2024

Recruiting Coordinator (Contract)

Hubspot
06.2023 - 01.2024

Recruiting Coordinator (Contract)

Airbnb
02.2022 - 02.2023

Operations Associate (Contract)

Handy Technologies
04.2019 - 09.2020

Customer Happiness Associate (Contract)

Bombas
11.2018 - 02.2019

Recruiter (Contract)

Goodwill
09.2017 - 07.2018

Ticker Broker Sales Agent (Contract)

SeatGeek
06.2017 - 09.2017

Uber Expert

Uber
09.2016 - 06.2017

Bachelor of Arts - Broadcasting Mass Communications and the Arts

SUNY College At Oswego

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Dashawn Brown