Dave Agba
Atlanta,Georgia
Summary
Accomplished professional with a proven track record at Health Force of Georgia, enhancing operational efficiency and client satisfaction through expert time management and exceptional customer service. Skilled in navigating complex routes with a clean driving record, I excel in fostering positive environments and driving results with over a decade of dedicated service. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Safety-focused individual possessing outstanding driving record. Proactive, reliable, and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.
Overview
4
4
years of professional experience
Work History
Driver
Instacart
07.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Area Supervisor
Health Force of Georgia
12.2023 - 07.2024
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
Lead Direct Support Professional
Koi Homecare Services
09.2021 - 09.2023
- Contributed to team success by consistently demonstrating professionalism, responsibility, adaptability, and initiative in the workplace.
- Developed strong relationships with clients'' families to foster trust, open communication, and continuity of care.
- Enhanced client self-esteem by acknowledging achievements regularly and celebrating milestones as part of the ongoing support process.
- Served as a mentor for new staff members by providing guidance, sharing knowledge, and modeling best practices in direct support.
- Increased staff efficiency through clear communication, collaborative problem-solving, and timely reporting of client progress or issues.
- Maintained accurate documentation on all aspects of client care to ensure compliance with regulations and facilitate interdisciplinary collaboration.
- Strengthened overall program effectiveness by actively participating in staff training sessions, workshops, and meetings.
Direct Support Professional
Advantage Private Home Care
08.2020 - 08.2021
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
High School Diploma -
Methodist Boys' High School
Lagos05.1993
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
Timeline
Driver
Instacart
07.2024 - Current
Area Supervisor
Health Force of Georgia
12.2023 - 07.2024
Lead Direct Support Professional
Koi Homecare Services
09.2021 - 09.2023
Direct Support Professional
Advantage Private Home Care
08.2020 - 08.2021
High School Diploma -
Methodist Boys' High School
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