Daviana Hunter
Marietta
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of a team.
Overview
1
1
year of professional experience
Work History
Freelancer
MAC
Marietta
04.2026 - Current
- Developed marketing strategies to enhance brand visibility and reach.
- Collaborated with team members to create engaging content for social media platforms.
- Conducted market research to identify trends and customer preferences.
- Created promotional materials using design software for campaigns and events.
- Managed client communications, ensuring clarity on project requirements and timely delivery.
- Supported project management by tracking progress and meeting deadlines consistently.
- Participated in brainstorming sessions to generate innovative ideas for campaigns.
- Monitored campaign performance using analytics tools, providing actionable insights for strategy refinement.
- Established clear project goals to track progress and outcomes.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Analyzed key performance indicators to identify effective strategies.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Retail Sales Associate
MAC Cosmetics
Marietta
09.2025 - 03.2026
- Assisted customers in selecting makeup products tailored to their needs.
- Educated customers on product ingredients and benefits for informed choices.
- Collaborated with team members to achieve daily sales targets and promotions.
- Handled customer inquiries and resolved issues with a positive attitude.
- Participated in training sessions to learn about new product launches and trends.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Maintained composure while utilizing problem-solving and interpersonal skills to effectively resolve customer conflicts.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Demonstrated knowledge of store products and services.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Arranged product displays to enhance visual appeal and drive sales.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Used product knowledge to suggest items to match client needs.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Tracked inventory levels throughout the day and restocked items.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Kept informed about new products arriving at the store on a regular basis.
- Operated point-of-sale systems accurately to process payments from customers.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Inspected purchased items for defects before handing them over to customers.
- Cultivated relationships with regular customers through personalized service, fostering loyalty and repeat business.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Placed special orders or called other stores to find desired items.
- Demonstrated product application techniques to enhance customer experience.
Education
Lennard Adult
Ruskin, FLSkills
- Content creation
- Digital content management
- Marketing strategy
- Market research
- Sales techniques
- Client management
- Customer engagement
- Customer support
- Freelance contract management
- Portfolio management
- Project management
- Data analysis
- Time management
- Attention to detail
- Communication skills
- Relationship building
- Teamwork and collaboration
- Conflict resolution
- Problem-solving
- Critical thinking
- Financial management
- Industry knowledge
- Sell services
- Video editing
- Sales techniques
Timeline
Freelancer
MAC
04.2026 - Current
Retail Sales Associate
MAC Cosmetics
09.2025 - 03.2026
Lennard Adult