Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Briceland

Columbus

Summary

Accomplished Operations Manager with a proven track record at Amazon, enhancing site efficiency and team performance through expert project management and mentoring. Excelled in fostering collaborative environments, significantly improving operational outcomes. Skilled in operations management and personnel oversight, consistently exceeding targets with innovative strategies and a focus on quality assurance.

Overview

20
20
years of professional experience

Work History

Site Lead

Amazon
08.2024 - Current
  • Improved site efficiency by implementing streamlined processes and procedures.
  • Maintained detailed records of project progress, allowing for accurate forecasting of future needs.
  • Managed project timelines, ensuring successful completion within budget and on schedule.
  • Resolved conflicts among team members, fostering a positive and collaborative work environment.
  • Collaborated with other Site Leads to share best practices and improve overall company performance.
  • Work with third party carriers to deliver packages; monitor KPIs and work with internal and external teams to remove barriers and hit metrics accordingly.
  • Work with upstream partners in first mile / middle mile in multiple organizations to fulfill customer promise.
  • Develop mechanisms to improve overall performance; define inputs to create desired outputs.

Operations Manager

Amazon
04.2021 - 08.2024
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Area Manager

Amazon Air
02.2020 - 04.2021
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.

Area Manager

Amazon
12.2015 - 02.2020
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Developed comprehensive training programs that equipped employees with the skills necessary for success in their roles.
  • Implemented cost-saving measures that resulted in significant financial savings for the company without sacrificing quality or service.

Area Manager of Operations

FedEx:Ground
05.2005 - 12.2015
  • Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
  • Led a team of professionals, fostering a collaborative environment to achieve company goals.
  • Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
  • Increased overall efficiency by identifying areas for improvement and implementing best practices.

Education

Bachelor of Science - Communications

Clarion University of Pennsylvania
Clarion, PA
12-2004

Skills

  • Operations management
  • Mentoring and coaching
  • Quality assurance
  • Safety awareness
  • Site safety
  • Project management
  • Security awareness
  • Personnel oversight
  • Facility inspection
  • Inventory purchasing

Timeline

Site Lead

Amazon
08.2024 - Current

Operations Manager

Amazon
04.2021 - 08.2024

Area Manager

Amazon Air
02.2020 - 04.2021

Area Manager

Amazon
12.2015 - 02.2020

Area Manager of Operations

FedEx:Ground
05.2005 - 12.2015

Bachelor of Science - Communications

Clarion University of Pennsylvania

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David Briceland