David Casey
Lawrenceville,GA
Summary
Experienced service technician with 25 years of extensive knowledge in vehicle testing, maintenance, and repair. Strong ability to read and understand technical documentation that enables efficient troubleshooting and resolution of complex issues. Known for delivering excellent customer service, excels in managing time effectively and multitasking seamlessly.
Overview
25
25
years of professional experience
Work History
Shipping and Receiving Lead
Lance Used Auto Parts
10.2023 - Current
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
- Oversaw quality assurance by performing visual inspections on products, rejecting damaged items upon identification, maintaining accurate shortage records, and collaborating with shippers for prompt issue resolution.
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
- Conducted regular audits of inventory levels to maintain accuracy and prevent stockouts or overstock situations.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Pulled, verified, and packaged items for shipment.
Automotive Master Technician
Reeve Automotive
08.2014 - 10.2023
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Streamlined repair processes for increased efficiency and faster turnaround times.
- Repaired various makes and models of vehicles, demonstrating adaptability in the face of diverse challenges within the automotive industry.
- Increased repeat business through consistent delivery of high-quality workmanship and excellent customer relations.
- Managed fleet vehicles for USPS, delivering efficient customer service.
- Mentored junior technicians, sharing knowledge of advanced diagnostic techniques and repair procedures.
- Ensured quality control by thoroughly inspecting completed repairs before returning vehicles to customers.
- Demonstrated commitment to environmental responsibility through proper disposal practices and adherence to recycling guidelines.
- Provided exceptional customer service while explaining complex issues in layman''s terms to build trust with clients.
- Collaborated with service advisors to ensure clear communication and understanding of customer needs.
- Maintained a clean, safe work environment by enforcing strict adherence to safety protocols and guidelines.
Senior Automotive Technician
Casey Automotive
08.2005 - 07.2014
- Performed comprehensive engine diagnostics to pinpoint root causes of performance issues quickly and accurately.
- Proven ability to handle complex job requirements through successful transmission and motor rebuilds and installations.
- Delivered high-quality preventive maintenance services, extending the life of vehicles while maintaining customer loyalty.
- Maintained up-to-date knowledge in industry advancements through continuous professional development courses and certifications.
- Enhanced workshop productivity by organizing workspace for efficient use of tools and equipment.
- Contributed to team success by assisting colleagues with challenging diagnostic or repair tasks as needed.
- Developed customized repair solutions for unique challenges, resulting in increased customer trust and repeat business.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Automotive Technician Apprentice
Casey Automotive
05.1999 - 08.2005
- Replaced gaskets, flushed coolant and performed tune-ups as part of minor vehicle maintenance.
- Assisted in rebuilding, replacing and repairing vehicle parts such as engines, brakes, transmission lines, and electrical assemblies.
- Raised vehicle on hydraulic jack or hoist to gain access to mechanical units bolted to underside of vehicle.
- Assisted senior technicians with challenging projects, gaining valuable hands-on experience in various aspects of automotive repair work.
- Conducted road tests on vehicles per to verify safe operating order of vehicle.
- Used wrenches and hoists to remove units such as engines and transmissions.
- Developed excellent problem-solving skills through consistent exposure to diverse makes and models of vehicles requiring different approaches for diagnosing issues effectively.
- Read and followed technical documentation to complete accurate repairs.
- Explained estimates and determined repair timelines to manage customer expectations.
Education
High School Diploma -
South Gwinnett High School
Snellville, GA05.1997
Skills
- Strong Work Ethic
- Changing tires
- Engine repair
- Problem-Solving
- Hand and power tools
- Preventive Maintenance
- Troubleshooting skills
- Customer Service
- Transmissions
- Managing parts
- Bay management
- Maintenance and repairs
Timeline
Shipping and Receiving Lead
Lance Used Auto Parts
10.2023 - Current
Automotive Master Technician
Reeve Automotive
08.2014 - 10.2023
Senior Automotive Technician
Casey Automotive
08.2005 - 07.2014
Automotive Technician Apprentice
Casey Automotive
05.1999 - 08.2005
High School Diploma -
South Gwinnett High School
Similar Profiles
Michael ShannonMichael Shannon
Logistics Coordinator at Lance Used Auto PartsLogistics Coordinator at Lance Used Auto Parts
Gene C. LutzGene C. Lutz
President at Central Texas Auto Parts, Inc. Dba NAPA Auto PartsPresident at Central Texas Auto Parts, Inc. Dba NAPA Auto Parts
Daniela Perez ZamoraDaniela Perez Zamora
Store Manager at Auto Plus Auto Parts/ Factory Motor PartsStore Manager at Auto Plus Auto Parts/ Factory Motor Parts