David Donald
Thomson
Summary
Results-driven professional with a strong background in team leadership and conflict resolution. Skilled in process improvements that boost service speed and reduce wait times. Committed to fostering a customer-centric environment while ensuring high-quality service.
Overview
11
11
years of professional experience
Work History
Team Lead
Chick-fil-A
Thomson, GA
05.2022 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service.
- Trained and mentored team members on customer service best practices and operational procedures.
- Implemented process improvements that enhanced service speed and reduced wait times.
- Coordinated inventory management to maintain stock levels and minimize waste.
Custodian
Columbia County School District
Grovetown, GA
07.2021 - 04.2022
- Maintained cleanliness and organization of classrooms and common areas.
- Operated cleaning equipment, ensuring effective sanitation across facilities.
- Assisted in routine maintenance and repairs to promote safety and functionality.
- Developed efficient cleaning schedules, improving workflow and task completion rates.
Produce Clerk
Kroger
Aiken, SC
11.2014 - 03.2021
- Maintained product quality and freshness through regular inventory checks.
- Assisted customers with produce selection, enhancing shopping experience.
- Operated and maintained equipment for efficient produce handling.
- Trained new staff on best practices for stocking and display techniques.
Education
High School Diploma -
Ocean Lakes High
Virginia Beach, VA06-2014
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Team Lead
Chick-fil-A
05.2022 - Current
Custodian
Columbia County School District
07.2021 - 04.2022
Produce Clerk
Kroger
11.2014 - 03.2021
High School Diploma -
Ocean Lakes High