David Guilford
Warner Robins
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
36
36
years of professional experience
Work History
Customer Service And Sales Manager
The Piano Man Music Studio
Warner Robins
02.2000 - Current
- Led sales team to enhance customer engagement and satisfaction.
- Developed training programs for new sales staff on best practices.
- Managed inventory and pricing strategies for music lessons and instruments.
- Coordinated promotional events to increase studio visibility in the community.
- Fostered relationships with local schools and organizations for partnerships.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Cellular and Internet Sales Representative
Lightyear Telecommunications
Louisville
04.1990 - 12.1995
- Managed customer inquiries through various communication channels.
- Developed product knowledge to advise customers effectively.
- Assisted in processing orders and managing inventory systems.
- Collaborated with marketing teams to promote special offers.
- Conducted follow-ups with customers to ensure satisfaction.
- Trained new hires on sales techniques and company policies.
- Developed and maintained relationships with customers to ensure repeat business.
- Advised customers on selection of appropriate products and services according to their needs and budget constraints.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Sales And Marketing Training And Certification.
Sales And Marketing
Warner Robins , GA 03.1990 - 04.1990
Some College (No Degree) - Education/Music
Morris Brown College
Atlanta , GeorgiaSkills
- Sales strategy
- Customer engagement
- Training development
- Inventory management
- Sales strategy development
- Product and service management
- Service-driven sales
Summary
- Retail sales, direct sales and internet sales experience.
Timeline
Customer Service And Sales Manager
The Piano Man Music Studio
02.2000 - Current
Cellular and Internet Sales Representative
Lightyear Telecommunications
04.1990 - 12.1995
Sales And Marketing Training And Certification.
Sales And Marketing
03.1990 - 04.1990
Some College (No Degree) - Education/Music
Morris Brown College