David Hemphill
Savannah,GA
Summary
Dynamic manager with a proven track record at the City of Savannah, excelling in team leadership and customer service. Enhanced productivity through effective staff training and conflict resolution, while ensuring projects met strict deadlines and budget constraints. Recognized for fostering a collaborative environment that improved overall team performance and satisfaction.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Overview
15
15
years of professional experience
Work History
Manager
City Of Savannah
04.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Superintendent
City Of Savannah
11.2020 - 04.2022
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
Supervisor
City Of Savannah
08.2010 - 11.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Education
High School Diploma -
Rezin Orr High School
Chicago, IL06-1983
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
Timeline
Manager
City Of Savannah
04.2022 - Current
Superintendent
City Of Savannah
11.2020 - 04.2022
Supervisor
City Of Savannah
08.2010 - 11.2020
High School Diploma -
Rezin Orr High School
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