David LeBlanc

• Managed daily business operations, ensuring optimal resource allocation and task execution.
• Enhanced customer satisfaction through personalized service initiatives and timely issue resolution.
• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Consulted with customers to assess needs and propose optimal solutions.
• Assessed income and expenses and adapted plans to improve profit levels.

• Operated printing presses to produce high-quality printed materials.
• Assisted in maintaining equipment for optimal performance and safety compliance.
• Monitored production runs to identify issues and implement corrective actions.
• Operated Heidelberg SP102 5-color and CD 8-color

• Coordinated scheduling for multiple projects, ensuring optimal resource allocation and adherence to deadlines.
• Assisted in monitoring project timelines, identifying potential delays, and implementing corrective actions.
• Managed appointment calendars, prioritizing tasks to enhance workflow efficiency for team members.
• Communicated with stakeholders regarding schedule changes and project updates to maintain transparency.
• Supported cross-functional teams by aligning schedules to facilitate collaborative efforts on key initiatives.
• Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
• Adapted scheduling methods to fit unique demands of diverse projects, demonstrating flexibility and innovative thinking.
• Operated gravure printing machines when short staffed in print room

Ran Komori 4-color (28")

Helped rebuild Heidelberg CD 102 6-color for ramp up

• Adhered to safety protocols while performing routine maintenance on printing equipment.
• Collaborated with team members to streamline workflows and improve efficiency.

• Operated and maintained high-speed printing presses to ensure optimal production quality.
• Trained and mentored junior press staff in equipment operation and safety protocols.
• Monitored ink levels, color consistency, and print registration for quality assurance.
• Collaborated with design and prepress teams to troubleshoot print issues effectively.
• Rebuilt Heidelberg 1991 Heidelberg SP102 5-color
• Established new SOP's and operating guidelines for training and waste management
• Managed employees, supplies and worked with all print shop related vendors and requisitioning of materials
• Trained all incoming staff and advised management on the hiring and firing of staff

• Learned color matching techniques to ensure print accuracy and consistency.
• Conducted quality checks on finished products to meet customer specifications.
• Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
• Maintained a safe working environment through adherence to safety protocols and proper equipment usage.
• Troubleshot technical issues promptly, minimizing delays in the production process.
• Trained new team members on press operations, fostering a skilled and cohesive workforce.
• Started at company as 2nd Pressman, and soon promoted to lead pressman on Heidelberg CD102, flagship sheetfed press at plant.
• Led shop in production output for 6 consecutive months

• Operated and maintained feeder systems to ensure efficient material flow.
• Coordinated with team members to optimize workflow and reduce downtime.
• Conducted regular maintenance checks on machinery to prevent operational delays.
• Worked on 1986 Mitsubishi 6-color