Summary
Overview
Work History
Education
Skills
Timeline
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DAVID LOWE

Rydal

Summary

Highly efficient customer service and supply chain associate well established in fast-paced and challenging environments. Up-to-date on current technologies and eager to learn, with aptitude for applying new knowledge with skill and efficiency.

Overview

6
6
years of professional experience

Work History

Team Member

Lowe's Home Improvement
02.2021 - Current
  • Operate heavy machinery to streamline production processes, enhancing operational efficiency and maintaining impeccable safety standards.
  • Consistently achieve productivity standards, resulting in favorable performance reviews and measurable improvements in team effectiveness.
  • Successfully trained 10+ new associates through engaging methods, resulting in 90% meeting or exceeding productivity standards within their first 90 days.

Customer Service Representative

Walmart
05.2019 - 05.2020
  • Streamlined the guest returns process, successfully managing over 100 returns monthly while achieving a customer satisfaction rate of 95%.
  • Collaborated closely with management to drive the successful completion of high-impact projects, ensuring deadlines were met and objectives achieved.
  • Successfully trained 10+ new associates, elevating their skills to exceed customer service standards by 15%, resulting in enhanced customer satisfaction.

Education

Bachelor of Science - Computer Science

Kennesaw State University
Marietta, Georgia
12.2024

Skills

  • Proficient in Spanish
  • Customer Service
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Agile methodologies
  • Complaint resolution
  • Workflow optimization
  • Complex problem-solving

Timeline

Team Member

Lowe's Home Improvement
02.2021 - Current

Customer Service Representative

Walmart
05.2019 - 05.2020

Bachelor of Science - Computer Science

Kennesaw State University

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DAVID LOWE