Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Quality Assurance/Warehouse Inventory Specialist
Wallenius Wilhelmsen Logistics
09.2023 - Current
Completed physical inventory counts each month.
Performed data entry and completed proper paperwork.
Requisitioned new supplies and maintained storage areas for smooth department operations.
Partnered with representatives from different carriers to arrange materials shipments.
Utilized forklift or pallet truck to load, unload, transport and store goods.
Took care of client's product, production schedules, and supplies.
Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Analyzed quality and performance data to support operational decision-making.
Communication with client on needs and projects.
On-Site Manager/Staffing Recruiter
TeamWRX Staffing
07.2022 - 09.2023
Maintained records and logs of work performed and materials and equipment used.
Created weekly and monthly reports and presentations for management team.
Interviewed, hired, and trained new workers.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Complied with safe operating practices and assessed operational procedures against best practices.
Oversaw all daily office operations and equipment maintenance.
Assumed responsibility for personnel deployed to work site.
Inspected cleanliness of common areas and offices.
Keep up with memos, typing reports, and proficient using Documents and Sheets
General Warehouse
Dollar General Distribution Center
10.2011 - 07.2022
Operated RF scanners to track merchandise and verify contents of containers.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Performed inventory control, such as counting and stocking merchandise.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Consistently lifted materials weighing as much as 35 to 90 pounds.
Simplified shipping and receiving processes for improved workflow.
Identified inadequate materials and faulty equipment and brought to supervisors' attention.
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Operated company vehicles and heavy equipment with focus on safety and risk management.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Checked packages and merchandise for damage and notified vendors.
Performed general housekeeping and cleaning tasks.
Stocker Support to four areas. Responsible for workers in those areas having what they need to tote each batch.
Desk Runner. Overseeing all areas of department. Attending to every zone's need to finish each batch, problem resolution, and balancing of department.
Liquor Store Clerk
Albertsons Grocery Store
06.2011 - 09.2011
Educated customers on different promotions, spirits and wines to facilitate buying decisions.
Received payments by cash, credit and personal check and remitted correct change.
Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Operated cash register to record transactions accurately and efficiently.
Set up new sales displays each week.
Landscape Laborer
Shady Oak Butterfly Farm
06.2008 - 08.2009
Removed weeds, hazards and debris from common pathways to improve usability.
Performed weekly groundskeeping.
Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
Trimmed greenery, shrubs and hedges to maintain uniform appearance.
Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
Applied mulch to garden beds for protection against weeds and unwanted growth.
Education
No Degree - English
Santa Fe College
High School Diploma -
Bradford High School
05.2009
Skills
Operations support
Loading and unloading
Inventory Control
Recordkeeping
Cleaning
Warehouse Operations
Problem-Solving
Dependable and Responsible
Quality control
Package labeling
Order picking and processing
Cycle counting
References
1. Charles Epps Relationship: Co-Worker, Friend, Retired Law Enforcement
(954) 295-8905 (Mobile), (352) 353-0591 (Home)
2. Billy Thompson Relationship: Co-Worker, Friend
(352) 275-6969
3. Blaise Bezaire Relationship: Friend, IT, Former Healthcare Worker