David Spires
Eden
Summary
With a proven track record with multiple companies, I excel in team leadership and customer service, enhancing team performance and customer satisfaction. Skilled in time management and negotiation, I've significantly contributed to workplace efficiency and positive client relations, showcasing a strong ability to motivate and lead diverse teams towards achieving excellence.
Overview
2025
2025
years of professional experience
Work History
Manager
Chicken Salad Chick
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Field Service Technician
Lift Power
Savannah
10.2020 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Conducted detailed pre-installation assessments, ensuring environments were prepared for new equipment, thus minimizing installation time.
- Fostered culture of continuous improvement among field service team, leading by example in seeking out and sharing knowledge on latest industry trends and techniques.
Sales Associate
Verizon Wireless
Savannah, GA
03.2019 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Culinary Specialist
US Army
El Paso, TX
02.2014 - 12.2018
- Increased overall efficiency by cross-training staff in various cooking techniques and station responsibilities.
- Mentored junior culinary staff, fostering professional growth and supporting skill development.
- Conducted regular safety checks on kitchen equipment to ensure proper functionality and minimize downtime due to repairs or replacements.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Inspected deliveries for accuracy and safety.
Correctional Officer
Coastal State Prison
Garden City, Ga
12.2013 - 06.2015
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Completed intake paperwork, fingerprints, and searches.
General Laborer
Dorsey Tire
Pooler, GA
11.2012 - 04.2013
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Notified supervisors of defective equipment or material.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
Shipping and Recieving
JCB
Pooler, GA
10.2011 - 09.2012
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Education
Diploma - Automotive And Diesel Mechanics
Universal Technical Institute
Orlando, FL09.2019
GED - General
Youth Challenge Academy
Fort Gordon, Ga08.2011
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Relationship building
- Sales techniques
- Negotiation
Timeline
Field Service Technician
Lift Power
10.2020 - Current
Sales Associate
Verizon Wireless
03.2019 - 03.2019
Culinary Specialist
US Army
02.2014 - 12.2018
Correctional Officer
Coastal State Prison
12.2013 - 06.2015
General Laborer
Dorsey Tire
11.2012 - 04.2013
Shipping and Recieving
JCB
10.2011 - 09.2012
Manager
Chicken Salad Chick
Diploma - Automotive And Diesel Mechanics
Universal Technical Institute
GED - General
Youth Challenge Academy