David Spires
Eden
Summary
With a proven track record with multiple companies, I excel in team leadership and customer service, enhancing team performance and customer satisfaction. Skilled in time management and negotiation, I've significantly contributed to workplace efficiency and positive client relations, showcasing a strong ability to motivate and lead diverse teams towards achieving excellence.
Overview
2025
2025
years of professional experience
Work History
Manager
Chicken Salad Chick
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
Field Service Technician
Lift Power
10.2020 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Followed safety procedures to avoid injuries in field.
- Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
- Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Conducted detailed pre-installation assessments, ensuring environments were prepared for new equipment, thus minimizing installation time.
- Fostered culture of continuous improvement among field service team, leading by example in seeking out and sharing knowledge on latest industry trends and techniques.
Sales Associate
Verizon Wireless
03.2019 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Culinary Specialist
US Army
02.2014 - 12.2018
- Increased overall efficiency by cross-training staff in various cooking techniques and station responsibilities.
- Mentored junior culinary staff, fostering professional growth and supporting skill development.
- Conducted regular safety checks on kitchen equipment to ensure proper functionality and minimize downtime due to repairs or replacements.
- Established food preparation procedures and guidelines to promote meal consistency and quality.
- Inspected deliveries for accuracy and safety.
Correctional Officer
Coastal State Prison
12.2013 - 06.2015
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Completed intake paperwork, fingerprints, and searches.
General Laborer
Dorsey Tire
11.2012 - 04.2013
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Notified supervisors of defective equipment or material.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
Shipping and Recieving
JCB
10.2011 - 09.2012
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Pulled, verified, and packaged items for shipment.
- Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
Education
Diploma - Automotive And Diesel Mechanics
Universal Technical Institute
Orlando, FL09.2019
GED - General
Youth Challenge Academy
Fort Gordon, Ga08.2011
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Relationship building
- Sales techniques
- Negotiation
Timeline
Field Service Technician
Lift Power
10.2020 - Current
Sales Associate
Verizon Wireless
03.2019 - 03.2019
Culinary Specialist
US Army
02.2014 - 12.2018
Correctional Officer
Coastal State Prison
12.2013 - 06.2015
General Laborer
Dorsey Tire
11.2012 - 04.2013
Shipping and Recieving
JCB
10.2011 - 09.2012
Manager
Chicken Salad Chick
Diploma - Automotive And Diesel Mechanics
Universal Technical Institute
GED - General
Youth Challenge Academy
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