David Stephens
Austell
Summary
Proven leader in transportation and customer service, excelling in route planning and team collaboration. At Uber, optimized delivery routes, enhancing efficiency. Skilled in GPS navigation and environmental awareness, fostering positive work environments and promoting safety. Demonstrates exceptional problem-solving and driver supervision, significantly improving team performance.
Energetic and reliable individual with knack for punctuality and efficiency. Possesses solid understanding of transportation logistics, route planning, and basic vehicle maintenance. Delivers consistent, high-quality service to improve operational flow and meet company goals.
Overview
8
8
years of professional experience
Work History
Transportation Associate
Uber
04.2019 - Current
- Enhanced timely deliveries by optimizing transportation routes and schedules.
- Contributed to team success through consistent collaboration with other Transportation Associates and management.
- Streamlined operations with thorough route planning and effective communication between drivers, dispatchers, and warehouse staff.
- Promoted a positive work environment within the transportation department fostering a culture of collaboration among team members.
Driver
DoorDash
02.2017 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Shift Manager
Bojangles' Famous Chicken 'n Biscuits
09.2018 - 07.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Team Member
Arby's Restaurant
07.2022 - 06.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Villa Rica High School
Villa Rica, GA05-2019
Skills
- Warehouse operations
- Transportation regulations
- Route planning
- Driver supervision
- GPS navigation
- Environmental awareness
Timeline
Team Member
Arby's Restaurant
07.2022 - 06.2024
Transportation Associate
Uber
04.2019 - Current
Shift Manager
Bojangles' Famous Chicken 'n Biscuits
09.2018 - 07.2024
Driver
DoorDash
02.2017 - Current
High School Diploma -
Villa Rica High School
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