David Taylor
Lawrenceville,GA
Summary
Sales professional with proven track record in driving revenue growth and customer satisfaction. Strong ability to collaborate with teams and adapt to changing market needs. Expertise in client relationship management, negotiation, and strategic planning. Reliable and focused on delivering impactful results.
Experienced with customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to influence buying decisions and build rapport. Track record of identifying customer needs and providing tailored solutions.
Overview
6
6
years of professional experience
Work History
Sales Advisor
Gainesville Hyundai
03.2023 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Demonstrated features, answered questions and offered solutions.
- Monitored service after sale and implemented quick and effective problem resolutions.
Health Insurance Advisor
UnitedHealth Group
01.2020 - 03.2023
- Enhanced customer satisfaction by providing accurate and timely information on health insurance policies and benefits.
- Achieved consistent high levels of customer satisfaction through empathetic listening and problem-solving skills when addressing concerns or disputes.
- Provided ongoing support to clients throughout their policy tenure, addressing any concerns or changes in coverage requirements promptly and professionally.
- Increased overall efficiency by streamlining administrative processes related to filing claims paperwork and managing databases containing vital client information.
- Delivered informative presentations on various health insurance products, driving increased interest and sales among potential clients.
- Streamlined the application process for clients, resulting in quicker policy approvals and increased client retention.
Skills
- Building rapport
- Skilled in addressing client concerns
- Persuasive communication
- CRM proficiency
- Effective sales presentation
- Client-focused sales advisory
- Contract finalization
- Customer needs assessment
Languages
Korean
Native or Bilingual
Timeline
Sales Advisor
Gainesville Hyundai
03.2023 - Current
Health Insurance Advisor
UnitedHealth Group
01.2020 - 03.2023