David West
Savannah
Summary
Customer focused sales professional with a successful track record of overachieving sales goals.
Overview
20
20
years of professional experience
Work History
Sales Executive
KONE Elevator
11.2014 - Current
- Began career with KONE in the Charlotte, NC office as an Sales Executive covering the State of South Carolina.
- Responsibilities included Account Management, Quoted Repair Sales, and Elevator Modernization Sales.
- Relocated to the Jacksonville, FL office in January of 2018 and managed the Tallahassee, Savannah, and Jacksonville markets. Responsibilities included managing existing accounts including Florida A&M University (Tallahassee) , Everbank Stadium (Jacksonville) , and the Savannah Hilton Head International Airport (Savannah).
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Expanded market share with strategic territory planning and targeted prospecting.
Account Manager
Oracle Elevator
06.2012 - 11.2014
- Responsible for the sale of Elevator Maintenance Contracts, Quoted Repairs, Modernization Sales, and Business Development in the Savannah and Jacksonville markets.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
Branch Manager
ThyssenKrupp Elevator
10.2009 - 06.2012
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Managed the University of South Carolina Elevator Maintenance Contract.
Senior Sales Service Representative
ThyssenKrupp Elevator
12.2008 - 10.2009
- Secured the Elevator Maintenance Contract at the University of North Carolina.
- Recognized as a top performer with numerous awards from the company for outstanding sales achievements and superior customer service skills.
- Responsibilities included both Quoted Repair Sales, Modernization Sales, and Business Development.
Service Sales Representative
ThyssenKrupp Elevator
10.2004 - 12.2008
- Began career in elevator industry in Charleston, SC as a Service Sales Representative.
- Responsibilities included Account Management, Business Development, and Modernization Sales.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Education
Bachelor of Business Administration (BBA) - Business Management
The University of Georgia
Athens, GA05.1993
Skills
Relationship Building
Staff Management
Goals and performance
Account Management
Customer Service
Teamwork and Collaboration
References
Available upon request.
Timeline
Sales Executive
KONE Elevator
11.2014 - Current
Account Manager
Oracle Elevator
06.2012 - 11.2014
Branch Manager
ThyssenKrupp Elevator
10.2009 - 06.2012
Senior Sales Service Representative
ThyssenKrupp Elevator
12.2008 - 10.2009
Service Sales Representative
ThyssenKrupp Elevator
10.2004 - 12.2008
Bachelor of Business Administration (BBA) - Business Management
The University of Georgia
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