David Williamson
Hoschton
Summary
Self-motivated leader of my department with successful results. I am relied on and have a strong relationship with upper management and my employees. Simultaneously I am a junior at University of North Georgia in the Technology Management B.A.S program.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
FedEx:Ground
11.2022 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes by keeping track of work volume in relation to the number of employees on the clock. When the volume slows down I will cut the least productive employees in my area so I do not exceed the total labor hours.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards. I speak daily with private contractors to assess their needs from FedEx and adjust my daily operations as needed to meet contractor standards.
- Assessed employee development needs and provide additional training on Zebra scanners, Pack Mule Tugger equipment, and teach employees how to view work volume and adjust their methods based on the total volume in their work area.
Butcher Assistant
Ingles Supermarket
04.2020 - 10.2022
- Ensured timely fulfillment of custom orders by efficiently processing special requests from customers.
- Followed strict food safety protocol as outlined by [State] food handling guidelines.
- Assisted in maintaining a clean and organized butcher shop, adhering to strict sanitation guidelines.
- Demonstrated proficiency in using industry-specific tools such as knives, saws, and grinders for accurate cuts.
- Spoke daily with customers and shared our passions for meats and exotic flavors.
Wine Sales Representative
Serenity Cellars
05.2017 - 05.2019
- Increased wine sales by conducting in-store tastings and engaging customers with product knowledge.
- Maintained consistent communication with existing clients, conversed and built real relationships with anyone who came to the business whether locals or not.
- Increased sales by implementing a Friday pizza night which encouraged customers to come in for brick oven pizza and a live music show to kick off their weekend.
- Tended to the grapevines daily and gave clients personal tours of the vines and property.
Sales Representative
VSC Staffing
05.2015 - 11.2015
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service. Each client was made to feel special and never just a number, I would have personal conversations with clients and get to know them while they would get to know me.
- Generated additional sales opportunities with upselling and cross-selling techniques. By building a relationship with the customer they felt comfortable with me and more often than not, would go for the upsell out of a trustful instinct.
- Successfully marketed to customers: Auto Insurance, Dental Insurance, Lavish Vacations.
Education
Associate of Applied Science - Business Management
Athens Technical College
Athens, GA05-2023
Bachelor of Science - Technology Management
University of North Georgia
Dahlonega, GA05-2026
Skills
- Process Improvement
- Maintenance Planning
- Production
- Performance monitoring
Certification
- Microsoft Excel
- FedEx Heavy Machinery Operator
Languages
Russian
Elementary
Timeline
Operations Manager
FedEx:Ground
11.2022 - Current
Butcher Assistant
Ingles Supermarket
04.2020 - 10.2022
Wine Sales Representative
Serenity Cellars
05.2017 - 05.2019
Sales Representative
VSC Staffing
05.2015 - 11.2015
Associate of Applied Science - Business Management
Athens Technical College
Bachelor of Science - Technology Management
University of North Georgia
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