David Yarbrough
Griffin
Summary
Adept at fostering robust customer relationships and driving sales growth, I leveraged my interpersonal communication and sales expertise at The Cigar Broker LLC to significantly expand the customer base. My proactive approach in operations management and dedication to customer service excellence have consistently enhanced client satisfaction and operational efficiency.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
15
15
years of professional experience
Work History
Sales Representative
The Cigar Broker LLC
10.2020 - 04.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Operations Manager
IWS
05.2019 - 11.2020
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Outside Sales Representative
Blackbird Cigar Company
12.2019 - 10.2020
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
Operations Manager
Hollywood Trucks LLC
09.2014 - 05.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Made sure Rental Equipment was ready and up to company standards before going out on shows
Autobody Technician
Griffin Collision
03.2009 - 09.2014
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
- Reassembled and replaced parts to complete body repairs.
- Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
- Replaced and repaired vehicle parts according to work order instructions.
- Tested and adjusted newly repaired vehicles to verify proper function.
Education
GED -
Southern Crescent Technical College
Griffin, GA03-2000
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
Timeline
Sales Representative
The Cigar Broker LLC
10.2020 - 04.2024
Outside Sales Representative
Blackbird Cigar Company
12.2019 - 10.2020
Operations Manager
IWS
05.2019 - 11.2020
Operations Manager
Hollywood Trucks LLC
09.2014 - 05.2019
Autobody Technician
Griffin Collision
03.2009 - 09.2014
GED -
Southern Crescent Technical College
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