- Gardening
- I like working with my hands and fixing things
- I participate in a variety of outdoor recreational activities
- Home Brewing
David Jeffrey Riddle
Sandy Springs
Summary
Dynamic leader with proven expertise in customer service and problem-solving, honed as Store Manager at Exoress Oil Change Tire Engineers. Excelled in team leadership, boosting store sales through innovative strategies and exceptional service. Skilled in training and mentoring, with a knack for enhancing customer relations and operational efficiency.
Overview
10
10
years of professional experience
Work History
Store Manager
Exoress Oil Change Tire Engineers
04.2015 - 12.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Served in a dual role as Service Manager and Technician.
- Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
Education
High School Diploma -
Butler High School
Butler, PA06-1983
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Estimate Generation and Sales
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
Accomplishments
- Managed a store that exceeded company expectations in every category during 2024.
- Exceeded monthly store sales goals five months in a row.
- Supervised team of eight staff members.
Affiliations
- North Fulton Community Garden Greenhouse Manager
Interests
Timeline
Store Manager
Exoress Oil Change Tire Engineers
04.2015 - 12.2024
High School Diploma -
Butler High School
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