DAVIS BRISCOE
Monroe
Summary
Customer service professional who has worked in multiple facets of the service industry and is ready to start the next path of my career before I graduate from the University of Georgia. My customer service experience can translate to any facet of the Business Industry
Overview
10
10
years of professional experience
Work History
Pinny Teller
Pinnacle Bank
05.2025 - Current
- Processed customer transactions accurately, ensuring compliance with banking policies and procedures.
- Managed cash drawer, maintaining balanced records and minimizing discrepancies.
- Assisted customers with account inquiries, providing exceptional service to enhance satisfaction.
- Promoted bank products and services, increasing customer awareness and engagement.
Banquet Captain
Athens Country Club, Hotel Abacus
01.2020 - 01.2025
- Trained new staff on event setup and service protocols, enhancing team performance and guest satisfaction.
- Monitored inventory and supplies, coordinating with vendors to ensure timely restocking for seamless operations.
- Resolved guest concerns swiftly, leveraging problem-solving skills to maintain a positive event experience.
- Liaised with kitchen staff to relay real-time updates, ensuring guest accommodations were met promptly.
Banquet server
The Graduate Hotel
01.2016 - 01.2019
- Ensured elegant room setups with polished silverware and glass arrangements provided by the clients specific needs Coordinated with a team to ensure food and wine service would reach the guests in a timely manner providing a memorable experience
- Adapted to last minute guest requests by accommodating to their food allergies, room arrangements, and other needs.
- Streamlined event space cleaning by coordinating with team to optimize processes and ensure venues were ready for future use.
Education
Bachelor of Science - Agricultural Business
University of Georgia
Athens, GA05-2026
Skills
- Problem Solving
- Customer Service
- Detail Oriented
- Communication
- Teamwork
- Multitasking
Timeline
Pinny Teller
Pinnacle Bank
05.2025 - Current
Banquet Captain
Athens Country Club, Hotel Abacus
01.2020 - 01.2025
Banquet server
The Graduate Hotel
01.2016 - 01.2019
Bachelor of Science - Agricultural Business
University of Georgia
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