Dawanda Sims
Macon
Summary
Dedicated clinical technician recognized for strong customer service and multitasking skills. Experienced in training staff and optimizing workflows to ensure high-quality patient care and operational efficiency.
Compassionate clinical technician skilled in patient care, monitoring vital signs, and enhancing patient satisfaction. Committed to delivering efficient and organized services that promote independence and dignity.
Detail-oriented professional with over 10 years of experience in healthcare. Proven ability to streamline operations, enhance patient care, and collaborate effectively with multidisciplinary teams, driving improvements in patient outcomes and satisfaction.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Cinical Techician
Piedmont Macon North
Macon, GA
08.2022 - Current
- Assisted nursing staff with patient assessments, contributing to comprehensive care plans.
- Monitored vital signs and documented changes in patient conditions for timely reporting.
- Trained new CNAs in best practices for patient handling and safety protocols.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Unit Secretary
Piedmont Macon North
Macon, GA
08.2022 - Current
- Coordinated communication between departments to ensure efficient patient care and services.
- Managed appointment scheduling and maintained accurate medical records for improved workflow.
- Assisted healthcare professionals by preparing necessary documentation and patient charts promptly.
- Facilitated training for new staff on office protocols and electronic health record systems.
- Streamlined administrative processes to enhance operational efficiency within the unit.
- Oversaw inventory management of office supplies, ensuring availability for daily operations.
- Implemented organizational strategies to improve filing systems and data retrieval times.
- Led initiatives to optimize patient flow, reducing wait times in the unit significantly.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Sims Tax Service
Sims Tax Service
Macon, GA
01.2015 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Certified Hemodialysis Technician
DaVita
Macon, GA
06.2018 - 08.2022
- Monitored patient vitals and dialysis equipment to ensure optimal treatment delivery.
- Administered medications and managed fluid removal processes with precision.
- Collaborated with healthcare team to develop individualized patient care plans.
- Trained and mentored junior technicians on operational protocols and safety procedures.
- Implemented quality control measures, enhancing patient safety and treatment efficacy.
- Conducted routine maintenance and troubleshooting of dialysis machines to ensure functionality.
- Led initiatives for process improvements, resulting in enhanced operational efficiency in the unit.
Certified Nursing Assistant
Zebulon Park Health & Rehabilitation
Macon, GA
09.2014 - 05.2015
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Implemented infection control protocols, enhancing patient safety and hygiene standards.
- Collaborated with interdisciplinary teams to develop personalized care plans for residents.
- Trained new staff on best practices in patient care and facility procedures.
- Managed patient documentation efficiently, maintaining accuracy in electronic health records system.
- Facilitated communication between patients, families, and healthcare providers to promote understanding of care processes.
- Led initiatives to improve resident engagement through recreational activities and social programs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Clinical Technician
Medical Center of Central GA
Macon, GA
05.2006 - 02.2014
- Administered patient care and monitored vital signs to ensure safety and comfort.
- Assisted healthcare professionals in diagnostic procedures and treatment plans.
- Maintained equipment functionality through regular inspections and troubleshooting.
- Implemented infection control protocols, enhancing patient safety standards.
- Trained new staff on operational procedures and best practices for patient care.
- Streamlined workflow processes, increasing efficiency in daily operations.
- Collaborated with multidisciplinary teams to optimize patient outcomes and care delivery.
- Led quality assurance initiatives, ensuring compliance with regulatory standards and best practices.
- Ensured a safe environment for patients by adhering to infection control procedures and proper equipment handling techniques.
Certified Nursing Assistant
Goodwill Nursing Home
Macon, GA
03.2000 - 04.2006
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Certified Nursing Assistant
Memorial Nursing Home
Macon, GA
01.1996 - 01.2000
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Education
No Degree - Nursing
Central Georgia Technical College
Macon, GACertification - CNA
Central Georgia Technical College
Macon, GA03-1997
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
Certification
- Certified Telemetry tech, Piedmont Macon North - August 2022 to present
Timeline
Cinical Techician
Piedmont Macon North
08.2022 - Current
Unit Secretary
Piedmont Macon North
08.2022 - Current
Certified Hemodialysis Technician
DaVita
06.2018 - 08.2022
Sims Tax Service
Sims Tax Service
01.2015 - Current
Certified Nursing Assistant
Zebulon Park Health & Rehabilitation
09.2014 - 05.2015
Clinical Technician
Medical Center of Central GA
05.2006 - 02.2014
Certified Nursing Assistant
Goodwill Nursing Home
03.2000 - 04.2006
Certified Nursing Assistant
Memorial Nursing Home
01.1996 - 01.2000
No Degree - Nursing
Central Georgia Technical College
Certification - CNA
Central Georgia Technical College