Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Dawn Comeaux

Dawn Comeaux

Jonesboro

Summary

Dynamic professional with experience as a Detention Officer at Fulton County Sheriff's Office, adept in crisis intervention and de-escalation techniques. Proven ability to enhance facility safety and reduce violence through effective conflict resolution strategies. Recognized for emotional resilience and strong behavioral observation skills, ensuring a secure and respectful environment for all.

Law enforcement professional prepared for rigors of maintaining security and order in challenging environments. Possesses valuable experience in conflict resolution and maintaining facility safety. Known for strong team collaboration and adaptability to changing circumstances. Skilled in communication and de-escalation techniques, highly dependable and trustworthy.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Detention Officer

Fulton County Sheriff's Office
06.2022 - Current
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Attended to feeding, housing, and physical well-being of inmates.
  • Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
  • Implemented crisis intervention strategies when needed, demonstrating empathy toward inmates during difficult situations without compromising authority or control over the situation.

Economic Support Specialist

Department of Human Services
09.2020 - 10.2024
  • Increased team productivity through effective communication, sharing best practices, and providing ongoing feedback to colleagues.
  • Demonstrated adaptability in handling high caseloads during peak periods without compromising quality or timeliness of services provided to clients.
  • Determined correct services and program resources for individual needs.
  • Decreased fraud risk by meticulously verifying applicant information against multiple databases during the eligibility determination process.
  • Enhanced economic support services by analyzing clients'' financial needs and recommending tailored assistance programs.
  • Collaborated with community partners to provide comprehensive support services for clients seeking employment or training opportunities.
  • Gave presentations to community organizations, schools and other groups to educate public about different resources.

Intake Specialist

Sertec
11.2019 - 10.2020
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Completed intake assessment forms and filed clients' charts.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.

Human Services Specialist

Department of Family and Children Services
08.2016 - 06.2019
  • Processed applications and followed strict procedures to keep sensitive data confidential.
  • Met with clients to conduct assessments of current situations and establish what needs to address.
  • Maintained accurate case documentation, ensuring compliance with regulatory requirements and agency policies.
  • Utilized complex client management systems, both digital and manual and maintained sensitive information in highly encrypted databases.
  • Advocated for clients'' needs in meetings with service providers, fostering a collaborative approach to problem solving.
  • Streamlined case management processes through effective organization and time management techniques, resulting in increased efficiency.

Education

Associate of Applied Science - Ophthalmic Science

Camden County College
Blackwood, NJ
12-2015

Associate of Science - Criminal Justice

Atlantic Cape Community College
Mays Landing, NJ
05-2011

High School Diploma -

Pleasantville High School
Pleasantville, NJ
06-2004

Skills

  • Emotional resilience
  • Emergency response
  • Behavioral observation
  • De-escalation techniques
  • Crisis intervention training
  • Incident reporting

Certification

  • Certified Basic Jail, FCSO - 10/14/2022
  • Crisis Intervention Team, GPSTC - 5/5/2023
  • Certified Electronic Immobilization Device Taser, FCSO - 2/11/2025
  • Certified Oleoresin Capsicum O.C., FCSO - 9/9/2022

Timeline

Detention Officer

Fulton County Sheriff's Office
06.2022 - Current

Economic Support Specialist

Department of Human Services
09.2020 - 10.2024

Intake Specialist

Sertec
11.2019 - 10.2020

Human Services Specialist

Department of Family and Children Services
08.2016 - 06.2019

Associate of Applied Science - Ophthalmic Science

Camden County College

Associate of Science - Criminal Justice

Atlantic Cape Community College

High School Diploma -

Pleasantville High School

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Dawn Comeaux