Summary
Overview
Work History
Education
Timeline
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Dawn Moore

Holly Springs

Summary

Organized Loan Officer Assistant bringing exceptional administrative and problem-solving skills focused on efficiently fulfilling loan requirements. Knowledgeable about checklists and disclosures, business correspondence and recordkeeping. Skilled at keeping all paperwork orderly and properly transferred. Specialize in 1X CP Loans.

Overview

15
15
years of professional experience

Work History

Mortgage Loan Officer Assistant

Renasant Bank
04.2014 - Current
  • Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
  • Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
  • Assisted with timely loan closing and funding activities with efficient management of task checklists.
  • Affirmed loan document accuracy to protect lenders from potential fraud.
  • Specialize in 1X CP loans.
  • Continuously expanded knowledge of various mortgage products and lending guidelines to provide clients with the best possible solutions for their needs.
  • Assisted in resolving customer complaints, following procedures to find mutually beneficial solutions.
  • Set up files using loan officer checklist and submitted on-time for processing.

Mortgage Loan Officer Assistant

CBC National Bank
08.2011 - 04.2014
  • Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
  • Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
  • Assisted with timely loan closing and funding activities with efficient management of task checklists.
  • Affirmed loan document accuracy to protect lenders from potential fraud.
  • Answered inquiries and provided superior customer service to clients.
  • Continuously expanded knowledge of various mortgage products and lending guidelines to provide clients with the best possible solutions for their needs.
  • Assisted in resolving customer complaints, following procedures to find mutually beneficial solutions.

Mortgage Loan Officer Assistant

Wells Fargo
08.2009 - 08.2011
  • Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
  • Managed a pipeline of mortgage applications, maintaining accuracy and prioritizing urgent cases.
  • Assisted with timely loan closing and funding activities with efficient management of task checklists.
  • Affirmed loan document accuracy to protect lenders from potential fraud.
  • Optimized internal processes for better efficiency by regularly updating department procedures manuals based on industry best practices.
  • Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
  • Assisted in resolving customer complaints, following procedures to find mutually beneficial solutions.
  • Set up files using loan officer checklist and submitted on-time for processing.
  • Continuously expanded knowledge of various mortgage products and lending guidelines to provide clients with the best possible solutions for their needs.

Education

No Degree -

Jefferson Davis State Jr. College
Brewton, AL

High School Diploma -

T.R. Miller High School
Brewton, AL
05.1975

Timeline

Mortgage Loan Officer Assistant

Renasant Bank
04.2014 - Current

Mortgage Loan Officer Assistant

CBC National Bank
08.2011 - 04.2014

Mortgage Loan Officer Assistant

Wells Fargo
08.2009 - 08.2011

No Degree -

Jefferson Davis State Jr. College

High School Diploma -

T.R. Miller High School

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Dawn Moore